Mary Fritz
Nevada,TX
Summary
- 15 years in Customer Service
- 8 years in Managerial Roles
- 5 years in Supply Chain
- 10 years in Quality Control
Overview
10
10
years of professional experience
Work History
Operations Manager
Pan-America Hyperbarics
Plano, TX
08.2019 - Current
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Cultivated and strengthened lasting client relationships through strong issue resolution and communication skills.
- Reviewed and revised various documents such as technician reports with a focus on clarity, grammar, and format consistency
- Prepared quarterly and annual reports, as well as conducted detailed analysis.
- Maximized productivity and maintained quality standards by overseeing daily workflow of employees.
- Ensured precise inventory management, monitoring stock levels and reducing expenses.
Manager / Head Delivery Driver
Mr. Jim’s Pizza
Forney, TX
11.2014 - 08.2019
- Managed the hiring process, training initiatives, and performance evaluations for staff.
- Enhanced workflow and efficiency by updating restaurant policies and procedures as necessary.
- Monitored quality assurance standards for all products served.
- Developed and implemented staff schedules for optimal coverage during peak hours
- Managed and tracked inventory of supplies, ingredients, and equipment.
- Effectively prioritized and organized high volume of deliveries during peak hours to meet demanding schedules.
Flight Attendant
Mesa Airlines
DFW, TX
10.2017 - 02.2018
- Adhered to company policies regarding security measures and protocol at all times.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Education
Some College (No Degree) -
Dallas Community Colleges
Diploma -
Forney High School
Skills
Technical Skills:
- Quickbooks - Expert
- Nitro PDF - Expert
- Microsoft Word, PowerPoint, Excel - Superior
- Google Drive - Superior
Interpersonal Skills:
- Attention to Detail & Organization - Expert
- Reliable & Punctual - Expert
- Analytical Thinking & Problem Solving - Superior
- Time Management & Communication - Advanced
Timeline
Operations Manager
Pan-America Hyperbarics
08.2019 - Current
Flight Attendant
Mesa Airlines
10.2017 - 02.2018
Manager / Head Delivery Driver
Mr. Jim’s Pizza
11.2014 - 08.2019
Some College (No Degree) -
Dallas Community Colleges
Diploma -
Forney High School
Similar Profiles
Steven BoerSteven Boer
Crane Modification Technician at Tadano Pan-AmericaCrane Modification Technician at Tadano Pan-America
Nicholas WorrellNicholas Worrell
Information Systems Technician at Pan America Health OrganisationInformation Systems Technician at Pan America Health Organisation
Caitlin WardCaitlin Ward
Retail Clerk and Personal Assistant at The Golden Spoon and Pan AmericaRetail Clerk and Personal Assistant at The Golden Spoon and Pan America
Ieshia KimbleIeshia Kimble
Psychiatric Nurse Practitioner at Connections Wellness GroupPsychiatric Nurse Practitioner at Connections Wellness Group
Tiffany RayTiffany Ray
Kindergarten Teacher at Education Center International AcademyKindergarten Teacher at Education Center International Academy