Mary Fuentes-Salazar
McKinney,TX
Summary
Dynamic administrative professional with a proven track record at My Jewelers Club, excelling in customer service and data entry. Enhanced newborn hearing screening rates through effective procedures and quality control at Pediatrix Medical Group. Strong problem solver with exceptional time management skills, committed to delivering results and fostering positive client relationships.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
My Jewelers Club
08.2015 - 04.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Newborn Hearing Screener
Pediatrix Medical Group
02.2014 - 06.2015
- Reduced false-positive rates by consistently calibrating equipment and staying up-to-date on best practices in newborn hearing screenings.
- Improved newborn hearing screening rates by implementing efficient testing procedures and proper documentation.
- Educated parents about the importance of early detection and intervention for hearing loss in infants, promoting a proactive approach to child development.
- Implemented quality control measures to ensure accuracy in test results, contributing to improved outcomes for infants diagnosed with hearing loss.
Education
No Degree - Liberal Arts And Sciences
Collin Community College
McKinneySkills
- Customer service
- Data entry
- Computer skills
- Time management
- File organization
- Filing
- Customer relations
- Strong problem solver
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
My Jewelers Club
08.2015 - 04.2016
Newborn Hearing Screener
Pediatrix Medical Group
02.2014 - 06.2015
No Degree - Liberal Arts And Sciences
Collin Community College
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