Mary Garcia
Honolulu,HI
Summary
Background:
Since graduating, I have navigated a diverse professional journey with experience ranging from renowned organizations like the NFL's Raiders to startups like Flower CO. Additionally, I've collaborated with local businesses on the island of Oahu. Thriving in startup environments, I excel at wearing various hats, adeptly balancing autonomy with collaborative teamwork. I am driven by a passion for contributing to female-founded businesses that are transforming their industries. I'm dedicated to doing whatever it takes to help companies reach their goals. My diverse background and commitment to excellence make me an asset for any forward-thinking organization aiming to make a significant impact.
Overview
2
2
years of professional experience
Work History
Sales and Operations Manager
Mohala Eyewear
07.2022 - Current
- Ecommerce Strategy: Conceptualized and executed specialized pages for seasonal promotions and special sales events, enhancing the visibility of discounted products.
- Partnerships: Collaborated with third-party programmers to develop and implement innovative features, ensuring a seamless online shopping experience for customers.
- Campaign Management: Expertise in utilizing Klaviyo for targeted and personalized email campaigns, resulting in increased conversion rates.
- Creative Design: Proficient in Canva for designing visually appealing marketing materials, enhancing brand image and customer appeal.
- Social Media Marketing: Successfully leveraged Instagram to organically promote products, sales, and increase brand awareness.
- Data Analysis: Utilized data analytics tools to gather insights, identify trends, and make informed decisions to optimize ecommerce performance.
- Sales: Executed comprehensive ecommerce strategies, in-person events, partnerships, and collaborations resulting in a 60% increase in overall growth of the company.
Customer Service and Fulfillment Specialist
Mohala Eyewear
07.2022 - Current
- Improved order accuracy by diligently verifying product information and quantities before packaging.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.
- Streamlined fulfillment processes for increased efficiency using warehouse management software.
- Maintained a safe and organized warehouse environment, adhering to safety protocols and guidelines.
Education
Bachelor of Science - International Business And Marketing
California State University, Sacramento
Sacramento, CA12.2019
Skills
- Ecommerce Strategy Development
- Digital Marketing and Campaign Management
- Klaviyo Email Marketing
- Canva Design for Digital Advertising
- Social Media Management (Instagram)
- Data Analysis and Insights
- Cross-Functional Collaboration
- User Experience Optimization
- Integration of Innovative Ecommerce Features
- Collaboration with Third-Party Programmers
Affiliations
- Photographer
- Adventure Seeker
- Digital Maestro & Trendsetter
Timeline
Sales and Operations Manager
Mohala Eyewear
07.2022 - Current
Customer Service and Fulfillment Specialist
Mohala Eyewear
07.2022 - Current
Bachelor of Science - International Business And Marketing
California State University, Sacramento
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