Mary Gipson
Ormond BEACH,FL
Summary
Dynamic ticket sales professional with experience at Daytona International Speedway, adept at enhancing customer satisfaction through exceptional service and accurate information delivery. Proven skills in cash handling and complaint resolution, complemented by a cooperative attitude and strong organizational abilities. Committed to ensuring seamless operations and positive customer experiences.
Overview
14
14
years of professional experience
Work History
Ticket Seller
Daytona International Speedway
01.2011 - Current
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
- Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
- Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
- Provided exceptional customer service by addressing inquiries via phone, email, or in-person interactions professionally and courteously.
- Assisted in resolving customer issues or concerns promptly and professionally.
- Sold, printed, and issued tickets to guests.
Education
None -
Springport High
Springport, MISkills
- Ticket sales
- Organization
- Complaint handling
- Booking issues
- Basic computer skills
- Mathematical calculations
- Cash handling experience
- Customer service
- Cooperative attitude
- Active listening
- Honest and dependable
- Customer transactions
- Customer assistance
- Basic mathematics
- Payment collection
- Cash register operations
Timeline
Ticket Seller
Daytona International Speedway
01.2011 - Current
None -
Springport High
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