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Mary Grace Starkie
Atlanta,GA
Work Preference
Summary
Friendly, professional, and energetic Cocktail Server and Fine dining with 7 years of experience in fast-paced hospitality settings. Skilled in creating memorable guest experiences through attentive service, extensive knowledge of cocktails and spirits, and seamless collaboration with bar and floor staff. Seeking to contribute to a high-end venue with a focus on quality and guest satisfaction.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Server/Cocktail Waitress
Tesserae at The Thompson Buckhead
Atlanta, GA
07.2025 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Assisted in menu presentations and explained daily specials to guests.
- Processed orders accurately using point-of-sale systems for seamless transactions.
- Collaborated with kitchen staff to ensure timely delivery of food and drinks.
- Handled customer inquiries and resolved issues efficiently and courteously.
- Supported training of new servers on restaurant protocols and service standards.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Cocktail Server
The Americano by chef Scott Conant
Atlanta, GA
07.2024 - Current
- Served craft cocktails, wine, and bottle service in an upscale lounge with 300+ nightly guests
- Maintained knowledge of 60+ cocktail recipes and ingredients to make pairing recommendations
- Increased guest spend by an average of 15% through personalized upselling of premium spirits
- Collaborated closely with bartenders and floor staff to ensure timely and accurate orders
- Handled multiple sections during high-volume events with efficiency and professionalism
- Served cocktails and beverages with attention to detail and presentation.
- Collaborated with kitchen staff to ensure timely food and drink delivery.
- Upheld safety and sanitation standards throughout the restaurant premises.
- Assisted in training new staff on service protocols and menu items.
- Handled cash transactions efficiently while maintaining accurate records.
- Provided exceptional service to high volume of daily customers.
- Communicated with customers to take drink orders accurately.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
- Suggested cocktail choices based on customer preference, daily specials, and inventory availability.
- Took drink orders from tables and bar area and relayed to bartenders.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Cocktail Server
Overstory at Westin Duluth
Duluth, Georgia
03.2024 - 07.2024
- Provided excellent customer service in a fast-paced dining environment.
- Served cocktails and beverages with attention to detail and presentation.
- Collaborated with kitchen staff to ensure timely food and drink delivery.
- Upheld safety and sanitation standards throughout the restaurant premises.
- Assisted in training new staff on service protocols and menu items.
- Engaged with guests to create a welcoming atmosphere for dining experiences.
- Handled cash transactions efficiently while maintaining accurate records.
Education
Everest College Ontario
Ontario, CA 01.2009 - 09.2009
Skills
- Expert knowledge of classic & contemporary cocktails
- Fine dining etiquette and upselling techniques
- POS systems
- Tray service
- Table-side drink presentation
- Excellent memory
- Multitasking
- Teamwork
- Time management
- Composure under pressure
- Order processing
- Menu presentation
- Upselling techniques
- Team collaboration
- Training staff
- Safety standards
- Liquor, wine, and food service
- Wine service
Timeline
Server/Cocktail Waitress
Tesserae at The Thompson Buckhead
07.2025 - Current
Cocktail Server
The Americano by chef Scott Conant
07.2024 - Current
Cocktail Server
Overstory at Westin Duluth
03.2024 - 07.2024
Everest College Ontario
01.2009 - 09.2009