Summary
Overview
Work History
Education
Skills
Interests
Timeline
AdministrativeAssistant

Mary Harmon

Conroe,Tx

Summary

Accomplished manager with over 13 years of leadership experience at Taylor Correctional Institution, specializing in cost control and staff training. Achieved significant improvements in employee productivity and satisfaction. Demonstrated adaptability and problem-solving skills, ensuring high-quality standards and successful financial management in business. Customer-focused professional with a successful 15-year career in the retail sector. Dynamic and successful in applying merchandising and inventory skills in a busy business environment. Holds a Serv-Safe Certificate #25584084, valid until 05/02/2029. Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Overview

13
13
years of professional experience

Work History

Retail Sales Associate

Kohl's
10.2019 - 01.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Food Service Supervisor/Assistant Director

Taylor Correctional Institution
11.2006 - 05.2018
  • Dynamic hands on manager with over 13 years of experience leading teams to reach company objectives and success.
  • Strong abilities in team development, customer service, meeting compliance regulations and operating large food service facilities.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained health and food safety standards at all stages.
  • Tracked food production levels, meal counts and supply cost.
  • Maintained quality standards for food preparation, presentation.

Education

No Degree - Creative Writing

Lone Star College - Tomball
08-2001

GED -

University of Houston - Downtown
04-1980

Skills

  • Performance Management
  • Financial Management
  • Time Management
  • Customer Service
  • Problem-Solving
  • Performance Evaluation
  • Staff Training and Development
  • Cost Control
  • Adaptability
  • 10- key
  • Computer skills
  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • Money handling
  • Product knowledge
  • Cash register operation
  • Relationship building
  • Professional appearance
  • Stocking and receiving
  • Store maintenance
  • Retail store operations
  • Phone etiquette
  • FLUENT IN English
  • POS system operations
  • Customer needs assessment
  • Stock replenishment
  • Display setup
  • Order processing
  • Fitting room maintenance
  • Product merchandising
  • Upselling strategies
  • Merchandise display
  • Sales goals attainment
  • Sales trends
  • Suggestive selling
  • Product promotions
  • Fashion sense
  • Point of sale operation
  • Loss prevention
  • Cross-selling techniques
  • Product demonstrations
  • Customer follow-up
  • Verbal and written communication
  • Data entry
  • Shelf stocking
  • Cash drawer balancing
  • Inventory audits

Interests

  • Interior Design
  • Drawing and Painting
  • Music

Timeline

Retail Sales Associate

Kohl's
10.2019 - 01.2020

Food Service Supervisor/Assistant Director

Taylor Correctional Institution
11.2006 - 05.2018

GED -

University of Houston - Downtown

No Degree - Creative Writing

Lone Star College - Tomball
Mary Harmon