Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
International Cage Agent
Federal Express
Memphis, TN
01.2020 - Current
Participated in ongoing training programs related to job duties or responsibilities.
Adhered strictly to company policies regarding confidentiality of client information.
Evaluated and identified opportunities to drive process improvements, positively impacting customer experience.
Actively participated in developing strategies for improving customer relations.
Material Handler
Federal Express
Memphis, TN
09.2016 - 01.2020
Managed work area cleanliness by following company guidelines for organization.
Received and distributed incoming materials to designated areas.
Loaded completed orders on pallets according to delivery numbers.
Maintained confidentiality of company information obtained in audit assignments.
Auditor
Federal Express
Memphis, TN
08.2008 - 08.2016
Ensured timely completion of all assigned tasks within set deadlines.
Maintained confidentiality of company information obtained in audit assignments.
Managed completion of planned audits, reviewed records, and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
Education
Some College (No Degree) - Certificate in Dialysis Technician
Southwest Community College
Memphis
10-2017
Certificate - Medical Insurance Billing
Tennessee Technology
Memphis, TN
01-2005
High School Diploma -
Memphis Technical High School
Memphis, TN
05-1980
Skills
Customer Service Abilities
Critical Thinking
Clear Communication
Positive Attitude
Forklift Operation
Tugger Operations
Timeline
International Cage Agent
Federal Express
01.2020 - Current
Material Handler
Federal Express
09.2016 - 01.2020
Auditor
Federal Express
08.2008 - 08.2016
Some College (No Degree) - Certificate in Dialysis Technician