
Experienced healthcare professional with over 13 years in patient care and leadership within long-term care. Skilled in care coordination, staff training, and client assessments, fostering exceptional service delivery. Known for building strong relationships and enhancing team performance to ensure high-quality care. Prepared to support a progressive organization focused on compassionate service and collaborative solutions.
Coordinated daily administrative tasks to enhance support for community programs and services.
Managed day-to-day office operations, ensuring efficient workflow and adherence to policies
Provided general administrative support to staff members.
Identified needs of clients promptly and efficiently
Created and updated client charts to ensure accurate and organized records.
Assisted in maintaining accurate records and documentation for compliance purposes.
Monitored emails, sorted mail and other correspondence
Answered incoming calls and responded to clients' inquiries.
Performed data entry tasks into computer databases from paper documents
Responded promptly to customer complaints in a professional manner
Ensured compliance with health and safety regulations within the office environment
Organized training sessions for staff development
Conducted performance evaluations
Providing compassionate LVN/Residential Care
Working to ensure Residents received optimal care
Performed physical assessments, including vital signs and health history documentation
Collaborated with interdisciplinary teams to coordinate patient care plans
Observed changes in patient's condition and reported any significant changes to physician
Administered medications and treatments as prescribed by healthcare providers
Implemented infection control measures to ensure a safe healthcare setting
Provided emotional support to patients, fostering a compassionate environment
Mentored new nurses by providing guidance on best practices and patient care techniques.
Guided nursing staff by providing resources and support to enhance patient care quality
Coordinated unit's daily operations to ensure smooth patient care delivery
Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
Supporting continuity of care through effective communication
Adhered to HIPAA guidelines to ensure patient confidentiality and protect sensitive information.
Providing direct patient care according to established standards of practice
Managed emergency situations promptly according to established protocols
Collaborated with interdisciplinary teams to coordinate patient care plans
Educated patients and families on health management and care procedures to promote understanding and compliance