Mary Johnson
Wooster,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
3
3
years of professional experience
Work History
Access Service Desk Student Library Asistent
The Collage of Wooster
Wooster, OH
08.2022 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Assisted patrons in locating and checking out library materials.
Paraprofessional
Ypsilanti Public Schools
Ypsilanti, MI
06.2022 - Current
- Supervised small groups of students during instruction time.
- Assisted teachers with planning and preparing lessons for students.
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Planned and led activities to develop students' physical, emotional and social growth.
- Implemented behavior management plans to maintain a positive learning environment.
Manager
Dairy Queen
Brighton, MI
04.2021 - Current
- Provided leadership during times of organizational change or crisis situations.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Took orders from customers accurately and in a timely manner.
Crew Member
Legacy Center
Brighton, MI
03.2021 - 07.2022
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Some College (No Degree) - Studio Art And Art History
The Collage of Wooster
Skills
- Multitasking
- Teamwork and Collaboration
- Organization
- Order Management
- Menu knowledge
- Cool Under Pressure
- Conflict and Complaint Resolution
Affiliations
- Organizes and runs a D&D campaign for a group of 7 people.
- Volunteers at common grounds
Work Preference
Work Type
Part TimeInternshipWork Location
On-SiteRemoteTimeline
Access Service Desk Student Library Asistent
The Collage of Wooster
08.2022 - Current
Paraprofessional
Ypsilanti Public Schools
06.2022 - Current
Manager
Dairy Queen
04.2021 - Current
Crew Member
Legacy Center
03.2021 - 07.2022
Some College (No Degree) - Studio Art And Art History
The Collage of Wooster
Similar Profiles
Mary JohnsonMary Johnson
Access Service Desk Student Library Asistent at The Collage of WoosterAccess Service Desk Student Library Asistent at The Collage of Wooster
Hunter CarpenterHunter Carpenter
Setup at Wooster BrushSetup at Wooster Brush
Michael ViatorMichael Viator
Operator at The Wooster Brush CompanyOperator at The Wooster Brush Company
Ashley HershbergerAshley Hershberger
Dairy Assistant Manager at Spring Run FarmsDairy Assistant Manager at Spring Run Farms
Chase DavenportChase Davenport
Visual Merchandiser at Tramonte DistributingVisual Merchandiser at Tramonte Distributing