Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Work History
Owner/Operator
4 Years 9 Months
Travis Jones Tree & Bobcat Service | 04.2016 - 01.2021
Managed daily operations of tree service and bobcat projects, ensuring safety and compliance.
Coordinated scheduling
Supervised staff in equipment maintenance and operation, enhancing team productivity..
Trained new employees on operational protocols, safety standards, and equipment usage.
Developed client relationships through effective communication and follow-up on service quality.
Oversaw inventory management for tools and supplies, reducing costs through strategic purchasing decisions.
Conducted site evaluations to assess project requirements and deliver tailored solutions to clients. Estimates.
Managed day-to-day business operations.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Trained and motivated employees to perform daily business functions.
Assessed income and expenses and adapted plans to improve profit levels.
Home Care Provider
5 Years 2 Months
Pathways Of The River Valley | 01.2007 - 03.2012
Provided 24/7 care to adults who are developmentally disabled.
Provided personalized care and support to clients in daily living activities.
Monitored client health, documenting changes and reporting to healthcare professionals.
Assisted clients with mobility and transportation to appointments or social activities.
Developed and implemented individualized care plans based on specific client needs.
Fostered positive relationships with clients, enhancing overall satisfaction and trust.
Collaborated with multidisciplinary teams to ensure comprehensive client support services.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Owner
5 Years 7 Months
Sunshine Cleaning | 08.2006 - 03.2012
Trained and mentored staff on best practices in cleaning techniques and customer service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Managed purchasing, sales, marketing and customer account operations efficiently.
Bar Manager
2 Years
Lake Sunapee Country Club | 01.2005 - 01.2007
Supervised daily bar operations, ensuring exceptional service and adherence to club standards.
Trained and mentored staff on cocktail preparation, customer engagement, and safety protocols.
Closed out cash register and prepared cashier report at close of business.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Coordinated themed nights attracting different demographics expanding overall clientele.
Coordinated special events, collaborating with culinary teams to create tailored beverage offerings for members.
Education
High School Diploma
New Smyrna Beach High School | New Smyrna Beach, FL | 12.2000