Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mary Joyner

Syracuse,NY

Summary

Dynamic and state-licensed cosmetologist with a proven track record at Adagio Salon, excelling in customized skincare plans and exceptional customer service. Skilled in waxing and pedicures and maintaining rigorous sanitization protocols, I foster strong client relationships and consistently deliver outstanding results, ensuring high satisfaction rates through personalized care and attention.

Overview

2026
2026
years of professional experience

Work History

Cosmetologist

Self Employed at Adagio Salon
Syracuse, NY
09.2019 - 07.2025
  • Guided clients on effective skincare maintenance while selecting suitable home care products.
  • Upheld cleanliness and safety by implementing rigorous sanitation procedures.
  • Executed various facial treatments, including microdermabrasion, chemical peels, and LED therapy.
  • Developed strong client relationships through exceptional service and individualized attention.
  • Quickly responded to client inquiries to maintain high satisfaction rates.
  • Advised on retail products to complement at-home skincare practices.
  • Exhibited skill in multiple waxing techniques, enhancing client comfort during services.
  • Adapted schedule for flexible coverage of spa operations, including evenings and weekends.

Cosmetologist

Self Employed at Liz Lanza's Salon
Syracuse, NY
04.1992 - 05.2019
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Recommended retail products for at-home use.
  • Fostered friendly, warm, and exceptional customer experience.
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
  • Welcomed clients arriving for appointments.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
  • Educated patients on treatment options.

Room Assistant-volunteer

MLK Elementary School
Syracuse
09.2012 - 06.2013
  • Assisted in maintaining a positive learning environment by managing classroom behavior and addressing issues promptly.
  • Supervised classroom during brief teacher absences.
  • Maintained compliance with district policies and procedures by consistently implementing guidelines as directed.
  • Boosted student confidence by acknowledging achievements and offering constructive feedback on areas needing improvement.

Promoted inclusivity within the school environment by advocating for equal opportunities among all students regardless of background or abilities.

Communications Technician

AT&T
07.1975 - 03.1991
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Increased system reliability through routine maintenance of communication equipment and infrastructure.
  • Followed standards and procedures to maintain safe work environment.
  • Enhanced customer satisfaction by providing timely technical support for communication issues.
  • Maintained accurate documentation of all service calls, installations, repairs, and upgrades for efficient record-keeping purposes.
  • Improved network efficiency by implementing and maintaining communication systems and equipment.
  • Maximized productivity by effectively managing multiple tasks simultaneously without compromising quality or timeliness.
  • Installed and maintained systems and analyzed users' needs.
  • Responded to service requests during and after business hours.

Health Unit Coordinator

Crouse Hospital
Syracuse, NY
2011 - 2013
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Assisted with processing patient admissions, transfers and discharges.
  • Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.

Education

Cosmetologist - Cosmetology- Hair Skin And Nails

Phillips Hairstyling Institute
Syracuse, NY
1991

Regents Diploma -

Bishop Ludden High School
Syracuse, NY
06.1973

Skills

  • Customer service
  • High-frequency machine use
  • Pedicures
  • Multitasking and organization
  • Extractions and pore cleansing
  • Customized skincare plans
  • Sanitization
  • Microdermabrasion expertise
  • Eyebrow shaping and tinting
  • Scheduling
  • State licensed esthetician

Additional Information

I am the oldest of seven and have been around children all my life! My very first job as a teenager was babysitting. As far as my first "real" job I followed in my father's footsteps and became employed with the Bell System. It was challenging and interesting, and had my office not gotten eliminated due to company wide restructuring I might have retired from there.

I consider myself to be a people person and thoroughly enjoyed my salon experiences dealing with the public.

One of the best experiences I had was the year that I volunteered in a K1 inclusion class at Martin Luthor King elementary school. After the conclusion of that job I vowed that I would try to work within the school system the first chance I got. It truly was one of the most rewarding things I've dine. I hope to replicate that experience with the SCSD.

Timeline

Cosmetologist

Self Employed at Adagio Salon
09.2019 - 07.2025

Room Assistant-volunteer

MLK Elementary School
09.2012 - 06.2013

Cosmetologist

Self Employed at Liz Lanza's Salon
04.1992 - 05.2019

Communications Technician

AT&T
07.1975 - 03.1991

Health Unit Coordinator

Crouse Hospital
2011 - 2013

Cosmetologist - Cosmetology- Hair Skin And Nails

Phillips Hairstyling Institute

Regents Diploma -

Bishop Ludden High School
Mary Joyner