Dental Front Desk Coordinator
Bristol Bay Area Health Corporation
Dillingham, AK
03.2018 - 04.2019
- Researched account discrepancies and resolved billing issues quickly.
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
- Reviewed patient accounts for accuracy and completeness, verifying insurance information and coding procedures.
- Developed strong working relationships with other departments within the organization.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Provided excellent customer service by responding promptly to guest requests and resolving issues quickly and efficiently.
- Trained new employees on proper use of software applications related to front desk operations.