Mary Katherena Qualls

Provided expert nursing care in step-down, progressive care, cardiac, medical-surgical, neuro, post-operative, and rehab units across multiple healthcare facilities

• Delivered patient education tailored to individual needs, improving adherence to treatment plans
• Performed clinical skills including IV starts, phlebotomy, Foley catheter insertion, and medication administration with precision and care
• Collaborated with interdisciplinary teams to optimize patient outcomes and streamline care delivery
• Utilized strong assessment skills in identifying early warning signs of complications or deterioration in patients'' conditions, allowing for prompt interventions when necessary.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Administered medications and treatment to anywhere from 5-6 patients per shift and monitored responses.
• Documented patient interactions and interventions in EPIC EMR.
• Developed relationships with patients and families to understand medical history and care needs.
• Served as a resource for colleagues seeking guidance on clinical best practices and procedures, fostering an atmosphere of continuous learning and professional development.
• Demonstrated adaptability in rapidly adjusting to changing unit assignments, consistently maintaining high-quality care delivery across various clinical settings.
• Developed rapport with patients from diverse backgrounds while promoting trust and open communication throughout their treatment journey.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Educated family members and caregivers on patient care instructions.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
• Assisted physicians with bedside procedures, including central line placements, lumbar punctures, and thoracenteses.
• Elevated patient trust by establishing strong rapport and effectively addressing concerns related to their care plans or overall health status.
• Educated patients and their families on health maintenance, disease prevention, and post-discharge care for optimal recovery.
• Increased patient satisfaction by consistently providing compassionate, empathetic care during hospitalizations.
• Facilitated smooth transitions between facilities by effectively communicating pertinent patient information to receiving staff members.
• Contributed to higher standards of care within the facility by mentoring new nurses and sharing best practices from prior experiences in various clinical settings.
• Reduced medication errors by implementing double-check system with fellow nursing staff, enhancing patient safety.
• Supported positive work environment by mentoring new nursing staff, promoting culture of learning and professional growth.
• Reduced stress among patients and their families by offering clear communication and support throughout treatment process.
• Conducted patient education sessions to promote health awareness and disease prevention, leading to decrease in readmission rates.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.

• Delivered high-quality care across multiple units, including cardiac, neuro, and post-operative care
• Gained recognition for professionalism and commitment to patient-centered care
• Managed between 5 and 6 patients recovering from medical or surgical procedures per shift.
• Assessed physical, psychological, physiologic, and cognitive status of at least 5 to 6 patients per shift.
• Reduced medication errors through meticulous charting and double-checking dosages.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
• Developed strong rapport with patients and families, fostering trust and open communication during challenging times.

• Provided comprehensive healthcare services in resource-limited settings, focusing on full-body assessments and patient education for 2 years.
• Leveraged cultural sensitivity and basic language skills in French to communicate effectively with local communities and healthcare teams
• Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Recorded details regarding therapies to keep patient charts updated.