Eric Koczor
Maricopa,AZ
Summary
Dynamic professional with a proven track record at Walmart, excelling in enhancing online shopping experiences and achieving high customer satisfaction. Skilled in inventory management and problem-solving, I consistently met quality goals while collaborating effectively with cross-functional teams.
Experienced with safely and efficiently unloading trucks to support warehouse operations. Utilizes effective time management and coordination skills to ensure timely processing of shipments. Strong understanding of safety protocols and teamwork, contributing to productive and secure work environment.
Hardworking Shipping Associate accustomed to lifting 50 + pounds repetitively. Possesses basic math skills and punctual nature. Works well in team environments.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Digital Shopper
Walmart
Maricopa, AZ
11.2022 - 10.2025
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Implemented feedback mechanisms to gather customer insights, informing product recommendations and promotions.
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
Certified Pharmacy Technician
CVScaremark
Mount Prospect, IL
05.2018 - 07.2021
- Prepared and dispensed medications accurately according to prescriptions and regulat
- Stocked, labeled, and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Reduced shipping errors by conducting thorough quality checks for all outgoing packages.
Server
Cracker Barrel Restaurant
Romeoville, IL
05.2013 - 08.2016
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently, demonstrating strong multitasking abilities.
- Trained new servers on menu items and restaurant procedures
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cleared and reset tables efficiently to ensure prompt service for incoming guests.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Displayed strong multitasking abilities, handling multiple responsibilities simultaneously while remaining focused on priorities.
Truck Unloader
Cracker Barrel Restaurant
Phoenix, AZ
06.2011 - 05.2013
- Unloaded and organized merchandise efficiently to maintain optimal stock levels in storage areas.
- Collaborated with team members to ensure timely product availability for restaurant operations.
- Operated material handling equipment safely to transport goods within warehouse facilities.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment
- Enhanced workplace safety with thorough inspections of truck cargo spaces before initiating unloading procedures.
- Upheld strict compliance to company policies and OSHA regulations during the entire unloading process.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2018
Skills
- Attention to detail
- Product knowledge
- Warehouse safety
- Loading and unloading
- Time management
- Punctual and reliable
- Merchandise staging
- Truck unloading
- Pallet jack operation
- Proper lifting techniques
- Sorting and stacking
- Shrink wrapper use
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Achieved Employee Of The Month Award by completing and exceeding in job performance with accuracy and efficiency.
Certification
Microsoft Training in Word, Excel, PowerPoint at Joliet Junior College, Joliet, Illinois
Certified Paar
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Timeline
Digital Shopper
Walmart
11.2022 - 10.2025
Certified Pharmacy Technician
CVScaremark
05.2018 - 07.2021
Server
Cracker Barrel Restaurant
05.2013 - 08.2016
Truck Unloader
Cracker Barrel Restaurant
06.2011 - 05.2013
High School Diploma -
Penn Foster Career School