Mary Loughlie
Birmingham,AL
Summary
Driven professional with a track record of fostering strong relationships and enhancing guest experiences at The Battery. Excelled in multicultural sensitivity and exceptional customer service, demonstrating a strong work ethic and the ability to engage guests effectively. Proven leadership in collaborative environments, significantly improving community engagement and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
The Battery
10.2022 - Current
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Intern
Church Of The Highlands
06.2020 - 03.2021
- Strengthened relationships between families by helping initiating regular events and workshops catered to their needs.
- Fostered a welcoming environment for newcomers by creating an inclusive culture within the church community.
- Developed strong relationships with congregation members through one-on-one meetings, fostering a sense of trust and open communication.
Education
Bachelor of Arts - Christian Ministries
Southeastern University
Lakeland, FL12.2022
Pastoral Leadership Certificate -
Highlands College
Birmingham, AL05.2020
Skills
- Multicultural Sensitivity
- Empathy Development
- Strong Work Ethic
- Exceptional Customer Service
- Guest Engagement
- Small Group Leadership
Timeline
Server
The Battery
10.2022 - Current
Intern
Church Of The Highlands
06.2020 - 03.2021
Bachelor of Arts - Christian Ministries
Southeastern University
Pastoral Leadership Certificate -
Highlands College