MARY MARIAH GACHUPIN
Jemez Pueblo
Summary
Detail-oriented Program Coordinator recognized for exceptional organizational skills and problem-solving abilities. Committed to enhancing program offerings and building robust relationships with stakeholders to support organizational objectives.
Overview
14
14
years of professional experience
Work History
Program Coordinator
Wings Of America
Albuquerque
08.2023 - 08.2025
- Coordinated program logistics and schedules for multiple projects and events.
- Collaborated with cross-functional teams to align project goals with organizational objectives.
- Explained program offerings and requirements to participants and answered related questions.
Customer Service Specialist
Pueblo Of Jemez
Jemez Pueblo
07.2019 - 04.2021
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Front Desk Agent
Sky Ute Casino
Ignacio
10.2018 - 03.2019
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Summer Recreation Leader
Jemez Pueblo
06.2015 - 08.2015
- Facilitated skill development in sports, arts, crafts, and other recreational areas through interactive lessons and hands-on experiences.
- Fostered a love of learning and curiosity among campers by incorporating educational components into daily recreational activities.
- Received positive feedback from parents on end-of-season evaluations due to exceptional rapport-building skills with children of all ages.
Bingo Attendant
Sky Ute Casino
Ignacio
05.2011 - 07.2015
- Developed rapport with regular players, providing personalized attention that fostered loyalty among the customer base.
- Streamlined inventory management processes by conducting routine checks on gaming supplies such as cards and daubers.
- Maintained cleanliness throughout the bingo hall, ensuring a comfortable space for guests during their visit.
Education
Bachelor of Arts - Gender & Sexuality, Native American Studies
Fort Lewis College
CO05.2023
Skills
- Office administration
- Client support experience
- Effective leadership
- Organizational proficiency
- Building relationships
- Professional conduct
- Interpersonal effectiveness
References
References available upon request.
Timeline
Program Coordinator
Wings Of America
08.2023 - 08.2025
Customer Service Specialist
Pueblo Of Jemez
07.2019 - 04.2021
Front Desk Agent
Sky Ute Casino
10.2018 - 03.2019
Summer Recreation Leader
06.2015 - 08.2015
Bingo Attendant
Sky Ute Casino
05.2011 - 07.2015
Bachelor of Arts - Gender & Sexuality, Native American Studies
Fort Lewis College
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