Mary Maslin
Data Entry Customer Service Accounting
Camby,IN
Summary
Proactive and resourceful Transportation Clerk at Rose Intl. PepsiCo, skilled in shipment tracking and transportation solutions. Enhanced efficiency by streamlining processes and resolving disputes, fostering strong relationships with carriers and customers. Demonstrated excellent problem-solving abilities while implementing inventory control measures, significantly reducing losses during transportation.
Overview
12
12
years of professional experience
Work History
Transportation Clerk
Rose Intl. PepsiCo
05.2021 - 05.2025
- Demonstrated proactive and resourceful nature in solving transportation delays.
- Resolved transportation disputes promptly, maintaining positive relationships with carriers and customers.
- Enhanced transportation efficiency by streamlining shipment scheduling and coordination processes.
- Implemented inventory control measures, reducing losses due to misplacement or damage during transportation.
- Supported warehouse operations by coordinating inbound and outbound shipments effectively.
- Reduced shipment delays by closely monitoring cargo status and addressing issues proactively.
Greeter
Walmart
05.2020 - 05.2021
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Maintained clean, organized environments for presentable front-of-house areas.
- Enhanced customer satisfaction by providing friendly and efficient service upon entry.
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
- Enhanced visitor satisfaction by providing warm, welcoming greetings upon entrance.
- Engaged with children and families, making store more welcoming to shoppers of all ages.
- Quickly resolved guest issues or complaints, demonstrating excellent problem-solving skills and professionalism.
- Contributed to team efforts in achieving daily customer satisfaction targets through consistent performance as a greeter.
- Offered assistance with shopping carts and baskets, making shopping more convenient for customers.
Service Desk /Cash Office
Walmart Neighborhood Market
05.2018 - 05.2020
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Accounts Payable Clerk
Hahn Systems
05.2013 - 09.2015
- Prepared vendor invoices and processed incoming payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
Education
High School Diploma - Business Education
Ben Davis High School
Indianapolis, IN05.1971
Skills
Shipment tracking
Timeline
Transportation Clerk
Rose Intl. PepsiCo
05.2021 - 05.2025
Greeter
Walmart
05.2020 - 05.2021
Service Desk /Cash Office
Walmart Neighborhood Market
05.2018 - 05.2020
Accounts Payable Clerk
Hahn Systems
05.2013 - 09.2015
High School Diploma - Business Education
Ben Davis High School
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