Mary McKenna
Woodstock,MD
Summary
Dynamic healthcare professional with extensive experience at Hackensack Meridian Health, excelling in patient care and clinical documentation. Proven ability to enhance patient flow and communication while ensuring HIPAA compliance. Recognized for exceptional organizational skills and a compassionate approach, contributing to improved patient experiences and operational efficiency.
Overview
9
9
years of professional experience
Work History
Unit Assistant
Hackensack Meridian Health Raritan Bay Old Bridg
04.2020 - 07.2024
- Enhanced patient care by efficiently managing unit operations and maintaining a well-organized environment.
- Ensured proper handling of confidential information through diligent adherence to HIPAA regulations while managing medical records.
- Supported nursing staff during emergencies by quickly responding to calls for assistance and performing required tasks.
- Ensured cleanliness and regulatory compliance within the unit by adhering to sanitation guidelines and protocols.
- Conducted regular rounds to monitor patients'' conditions, promptly addressing any concerns or issues that arose.
- Improved communication between staff members by providing accurate updates on patient statuses and needs.
- Acted as a liaison between patients, families, and healthcare providers, enhancing overall communication and collaboration.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Certified Medical Assistant
Hackensack Meridian Health System
03.2016 - 04.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Completed EKGs and other tests based on patient presentation in office.
- Performed medical records management, including filing, organizing and scanning documents
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Radiology Receptionist
Hackensack Meridian Health Ocean Medical Center
03.2015 - 05.2016
- Streamlined front office operations for improved patient flow and reduced wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Conducted patient intake interviews, recording and documenting relevant information.
- Supported radiologists in their daily tasks by effectively coordinating patient schedules to optimize department workflow.
- Retrieved copies of exam reports and CD images as well as ordering old images stored off sight for patients
Education
AAMA Certified Medical Assistant - Medical Assistant
Cecil College
North East, MD05-2010
Skills
- Patient care expertise
- Medical terminology
- Data entry proficiency
- Policy enforcement
- Customer service
- Attention to detail
- HIPAA compliance
- Organizational skills
- Clinical documentation
- Patient scheduling
- Patient registration
Timeline
Unit Assistant
Hackensack Meridian Health Raritan Bay Old Bridg
04.2020 - 07.2024
Certified Medical Assistant
Hackensack Meridian Health System
03.2016 - 04.2024
Radiology Receptionist
Hackensack Meridian Health Ocean Medical Center
03.2015 - 05.2016
AAMA Certified Medical Assistant - Medical Assistant
Cecil College
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