Dynamic professional with extensive experience in group sales and event management. Known for exceptional teamwork and collaboration skills, effectively coordinating logistics and addressing client needs to ensure successful event execution. Committed to delivering outstanding service and fostering lasting client relationships.
Overview
4
4
years of professional experience
Work History
Group Sales Manager
Davidson Hotels & Resorts
01.2024 - Current
Developed strategic sales plans to increase group bookings and maximize revenue potential.
Collaborated with marketing team to create targeted promotional campaigns for group events.
Enhanced client relationships through personalized service and regular follow-up communications.
Conducted market research to identify trends and opportunities for business growth in group sales.
Coordinated logistics for large-scale group events, ensuring seamless execution from start to finish.
Identified potential upsell opportunities within existing accounts by closely monitoring customer satisfaction levels and addressing concerns promptly.
Executive Meeting Manager
H.E.I.
10.2021 - 01.2024
Coordinated meetings, ensuring alignment with organizational objectives and strategic goals.
Reviewed event bills and collected payment from clients.
Monitored event activities and resolved technical glitches.
Planned and executed major aspects of meeting management.
Delivered exceptional customer service, ensuring satisfaction and repeat business.