Mary Miller
Hillsboro,TX
Summary
Lead energetic proposal management teams throughout the entire continuum of sales pursuits for the healthcare, information technology, and software development industries. Create high quality deliverables that emphasize strategic win themes, customer-specific solutions, and company strength to achieve successful outcomes. Apply effective management techniques such as Shipley and Associates to facilitate the timely completion of multiple tasks/projects simultaneously. Motivate team members and exercising positive problem-solving skills to eliminate obstacles. Develop and maintain data repositories for intellectual property and customized sales materials.
Experienced with managing complex proposal processes and leading cross-functional teams. Utilizes strategic planning and persuasive communication to drive successful project outcomes. Track record of fostering collaboration and achieving high-quality deliverables.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Senior Proposal Manager
NTT DATA Services, Inc./Dell Inc.
01.2009 - 01.2025
- Strategize with sales and business development professionals to optimize successful outcomes and deliver high quality RFX responses to potential customers
- Enhance the proposal experience ensuring personalization and creative win themes use to increase sales opportunities
- Awarded contracts with prestigious customers such as: Amplify Cell Technologies (ACT), HP, Inc., Bruce Power, UMass Memorial Health Care, CommonSpirit Health, Conifer Health Solutions, Amgen, Inc., U.S Bank, and Brunswick Corporation
Business Development Manager
Cymetrix Corporation
03.2008 - 12.2008
- Recruited to design, develop, and maintain a content library, serving as the repository for intellectual property relating to sales pursuits, customer data, and corporate information via SharePoint
- Coordinated the sales process for the sales and management teams
- Created and produced proposal and presentation deliverables for all sales pursuits for the Adaptive Revenue Cycle Model, which delivered holistic solutions that integrate patient access, health information management, and patient financial services
- Awarded contracts with prestigious customers such as: Harris County Hospital District, Sisters of Mercy Health System, Cedars-Sinai Health System, Florida Hospital, Saint John’s Hospitals, OSF, and Valley Baptist Health System
Sales Support Manager
Perot Systems Corporation
01.2004 - 03.2008
- Managed a team of eight proposal professionals accountable for the proposal process, supporting Infrastructure Technology Outsourcing (ITO), Business Process Outsourcing/Solutions, Revenue Cycle Solutions, and Government Healthcare Solutions sales with an annual sales quota of $1.3 billion
- Awarded contracts with prestigious customers such as: Triad Hospitals, Inc./Community Health Systems, Tenet Healthcare, Oakwood Hospitals, Kaiser Permanente, Catholic Healthcare West, Stanford Hospitals and Clinics, Lucille Packard Children’s Hospital, Tufts-New England Medical Center, Cedars-Sinai Health System, St. Joseph’s Health System, Harvard Pilgrim Healthcare, Daughters of Charity Health System, Centers for Medicare and Medicaid Services, and the Veterans Administration
Proposal Manager
ACS, Inc.
01.2002 - 01.2004
- Created, produced, and delivered ITO sales proposals/RFX responses for the healthcare and commercial divisions of ACS, Inc
- Formalized a positive red team review approach to ensure maximum participation including numerous quality process improvement steps
- Achieved certification in ACS’ 5 Star curriculum
- Awarded contracts with prestigious customers such as: The Walt Disney Corporation, McDonald’s, General Motors, Miller Brewing Company, Spherion, and state governments such as the State of Georgia, and the State of Texas
Proposal Manager
Quovadx, Inc. (formerly called Healthcare.com)
01.1999 - 01.2002
- Created and produced sales proposals for Quovadx’s services-based, open platform healthcare software used for integrating disparate and legacy systems, automating business and trading partner processes, developing applications and processing transactions in batch or real-time
- Earned Cloverleaf Integration Engine Certification
Proposal Manager
Kaiser Permanente/Texas Health Choice
01.1987 - 01.1999
- Researched, designed, and implemented an electronic database of information across the continuum of the organization to be used in sales proposals
- Acquired the tools and knowledge necessary to produce graphic access maps and analysis reports detailing the provider network/corporate employee match
Education
Bachelor of Arts - Interdisciplinary Studies with emphasis on Business and Computers
University of Texas at Dallas (UTD)
Skills
- Effective Document Organization
- Regulatory Compliance Monitoring
- Strategic Proposal Writing
- Cross-Functional Teamwork
Certification
Association of Proposal Management Professionals (APMP)
Capture Practitioner Certification
Timeline
Senior Proposal Manager
NTT DATA Services, Inc./Dell Inc.
01.2009 - 01.2025
Business Development Manager
Cymetrix Corporation
03.2008 - 12.2008
Sales Support Manager
Perot Systems Corporation
01.2004 - 03.2008
Proposal Manager
ACS, Inc.
01.2002 - 01.2004
Proposal Manager
Quovadx, Inc. (formerly called Healthcare.com)
01.1999 - 01.2002
Proposal Manager
Kaiser Permanente/Texas Health Choice
01.1987 - 01.1999
Association of Proposal Management Professionals (APMP)
Capture Practitioner Certification
Bachelor of Arts - Interdisciplinary Studies with emphasis on Business and Computers
University of Texas at Dallas (UTD)
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