Mary Miller
Hillsboro,TX
Summary
Dynamic proposal management professional with over 20 years of experience leading high-performing teams through all phases of sales pursuits in the healthcare, information technology, and software development sectors. Expertise in crafting compelling deliverables that emphasize strategic win themes, tailored customer solutions, and organizational strengths to secure successful outcomes. Proficient in implementing effective management methodologies, including Shipley and Associates and SM&A, to ensure timely execution of multiple projects while fostering a collaborative team environment. Strong problem-solving abilities and a commitment to motivating team members enhance productivity and contribute to overcoming challenges.
Overview
24
24
years of professional experience
Work History
Senior Proposal Manager
NTT DATA/Dell Inc.
01.2009 - 12.2025
- This role combined advanced proposal management, storytelling, and content leadership, with accountability for delivering compliant, differentiated, and high-quality proposal submissions. In addition to mentoring others and elevating pursuit quality and consistency, I contributed to governance and system improvements, shared lessons learned and best practices, and influenced how pursuits were positioned, prioritized, and executed to support sustained success.
- Independently led end-to-end development of proposals and qualifications for mid-sized to large, complex pursuits, from capture planning through submission.
- Conferred with sales executives to strategize the sales process, optimizing successful outcomes and delivering RFX replies to potential clients. Used my proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and SharePoint).
- Managed proposal timelines, ensuring 100% timely completion.
- Interviewed subject matter experts for reusable proposal content.
- Enhanced the proposal experience ensuring personalization and creative win themes used to increase sales opportunities.
- Awarded contracts with prestigious customers such as: Amplify Cell Technologies (ACT), HP, Inc., Bruce Power, UMass Memorial Health Care, CommonSpirit Health, Conifer Health Solutions, Amgen, Inc., U.S. Bank, and Brunswick Corporation.
Business Development Manager
Cymetrix Corporation
03.2008 - 12.2008
- Recruited to design, develop, and maintain a content library, serving as the repository for intellectual property relating to sales pursuits, customer data, and corporate information via SharePoint.
- Coordinated the sales process for the sales and management teams.
- Created and produced proposal and presentation deliverables for all sales pursuits for the Adaptive Revenue Cycle Model, which delivered holistic solutions that integrate patient access, health information management, and patient financial services.
- Awarded contracts with prestigious customers such as: Harris County Hospital District, Sisters of Mercy Health System, Cedars-Sinai Health System, Florida Hospital, Saint John's Hospitals, OSF, and Valley Baptist Health System.
Sales Support Manager
Perot Systems Corporation
01.2004 - 12.2008
- Managed a team of eight proposal professionals accountable for the proposal process, supporting Infrastructure Technology Outsourcing (ITO), Business Process Outsourcing/Solutions, Revenue Cycle Solutions, and Government Healthcare Solutions sales with an annual sales quota of $1.3 billion.
- Won contracts with prestigious customers such as: Triad Hospitals, Inc./Community Health Systems, Tenet Healthcare, Oakwood Hospitals, Kaiser Permanente, Catholic Healthcare West, Stanford Hospitals and Clinics, Lucille Packard Children's Hospital, Tufts-New England Medical Center, Cedars-Sinai Health System, St. Joseph's Health System, Harvard Pilgrim Healthcare, Daughters of Charity Health System, Centers for Medicare and Medicaid Services, and the Veterans Administration.
Proposal Manager
ACS, Inc.
01.2002 - 12.2004
- Responsible for all aspects of the creation, production, and punctual delivery of ITO sales proposals/RFX responses for the healthcare and commercial divisions of ACS, Inc.
- Awarded contracts with prestigious customers such as: The Walt Disney Corporation, McDonald's, General Motors, Miller Brewing Company, Spherion, and several state governments.
Education
Bachelor of Science - Interdisciplinary Studies with emphasis on Business and Computers
University of Texas At Dallas (UTD)
Dallas, Texas05-1999
Skills
- Document organization
- Monitoring adherence to regulations
- Proposal strategy development
- Dependable performance
Affiliations
- Association of Proposal Management Professionals (APMP)
- Capture Practitioner Certification
Timeline
Senior Proposal Manager
NTT DATA/Dell Inc.
01.2009 - 12.2025
Business Development Manager
Cymetrix Corporation
03.2008 - 12.2008
Sales Support Manager
Perot Systems Corporation
01.2004 - 12.2008
Proposal Manager
ACS, Inc.
01.2002 - 12.2004
Bachelor of Science - Interdisciplinary Studies with emphasis on Business and Computers
University of Texas At Dallas (UTD)