Mary Mondoro
Phoenix,AZ
Summary
Results-driven IT Procurement and Business Analyst with over 10 years of experience in managing procurement requests, vendor relations, and system analysis. Expertise in optimizing processes and training end-users, with strong compliance focus. Skilled in Lawson, Ariba Buyer, and JIRA, driving operational efficiency in healthcare and financial systems.
Overview
17
17
years of professional experience
Work History
Business Systems Analyst
CommonSpirit Health
Phoenix, United States
02.2024 - 08.2026
- Orchestrated multimillion-dollar, high-stakes procurement requests from inception to completion, facilitating critical hardware, software, and technology services for hospitals system-wide.
- Managed end-to-end procurement cycles for vital hospital technology, expertly balancing urgent operational needs, corporate policies, competing priorities, and stakeholder expectations.
- Ensured procurement activities complied with organizational policies and delivered exceptional internal customer service.
- Directed high-volume vendor communications and issue resolution, maintaining precise data in Google Sheets and coordinating the rectification of compliance issues to ensure seamless operations.
- Directed vendor communications and issue resolution, maintained data accuracy in Google Sheets, and coordinated compliance issue rectification to support seamless operations.
- Cultivated relationships with Senior Vice Presidents (SVPs) and senior leaders, providing timely support and strategic guidance for critical procurement needs.
- Instituted and applied best practices for managing numerous complex procurement requests while maintaining exceptional internal customer service and strict compliance.
- Administered the Lawson requisition process for hardware, software, and consulting services, guaranteeing accurate and efficient request processing.
- Educated end-users on Lawson procurement procedures via Zoom, enhancing user proficiency and reducing reliance on external support.
Tech Business Services Senior Analyst / Middleware Patch Analyst
Wells Fargo
Phoenix, United States
10.2020 - 01.2024
- Advised application owners on project compliance and lifecycle management, documented decommissioning requirements to streamline processes.
- Facilitated the transition of team project tracking from AMCT to JIRA, enhancing visibility, cross-functional collaboration, and workflow management.
- Facilitated transition of project tracking from AMCT to JIRA, improving visibility and collaboration across teams.
- Chaired quarterly application certification processes for multiple teams, ensuring accurate completion and timely adherence to deadlines.
- Chaired quarterly application certification processes for multiple teams, ensuring timely completion and adherence to deadlines.
IT Purchasing Analyst
Dignity Health
Phoenix, United States
04.2015 - 06.2020
- Managed IT requisitions using Lawson, analyzed procurement demands, and ensured prompt processing and support for internal clients.
- Facilitated the migration of the procurement submittal grid from Excel to SharePoint, improving reporting capabilities, accessibility, process documentation, and tracking mechanisms.
- Delivered targeted WebEx training on Lawson requisition processes, elevating user competency and minimizing processing errors.
- Revamped Microsoft Access database to clarify and precision procurement reporting, supporting cost-reduction initiatives.
Corporate Vendor Management & Asset Transfer Specialist
Charles Schwab
Phoenix, United States
12.2009 - 01.2015
- Acted as an Ariba Buyer requisition process expert, assisting employees and vendors with procurement, business process analysis, and vendor management activities.
- Liaised between vendors and Charles Schwab to ensure accurate documentation and punctual asset transfers.
- Coordinated with vendors and Charles Schwab to ensure accurate documentation and timely asset transfers.
- Managed vendor and employee documentation securely, ensuring strict confidentiality throughout the process.
Education
PhD - Philosophy (Performance Psychology)
Grand Canyon University
Phoenix, United States11-2030
Dual MA - Human Dynamics and Innovative Leadership
Western International University
Phoenix, United States05-2015
Bachelor of Science - Business
Western International University
Phoenix, United States05-2012
Skills
- IT Procurement & Requisition Management
- Business Process Optimization
- Vendor management
- Business Analysis
- Systems Analysis
- Modern Collaboration Tools
- Application Maintenance
- Calendar management
- Application Lifecycle Management
- Ariba Buyer
- Documentum
- Excel
- Application support & Support
- Word
- PowerPoint
- Outlook
- Software Testing
- User training
- Software Update Management
- Project management
- Lotus Notes
- Patch Tracking System
- AppOne
Timeline
Business Systems Analyst
CommonSpirit Health
02.2024 - 08.2026
Tech Business Services Senior Analyst / Middleware Patch Analyst
Wells Fargo
10.2020 - 01.2024
IT Purchasing Analyst
Dignity Health
04.2015 - 06.2020
Corporate Vendor Management & Asset Transfer Specialist
Charles Schwab
12.2009 - 01.2015
Bachelor of Science - Business
Western International University
Dual MA - Human Dynamics and Innovative Leadership
Western International University
PhD - Philosophy (Performance Psychology)
Grand Canyon University