Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MARY MURPHY

Madisonville,LA

Summary

Experienced Property Manager with excellent customer relations and problem resolution skills. Over 6 years of experience in property management industry. Committed to maintaining solid tenant relationships and helping tenants follow lease terms.

Overview

8
8
years of professional experience

Work History

Property Management

Murphy Investments
Madisonville , LA
01.2015 - Current
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Monitored rent collections and resolved tenant disputes quickly and effectively.
  • Exceeded annual occupancy of 98% for 6 years.

Salon Manager

Bella Style Salon
Madisonville, LA
02.2012 - 01.2013
  • Managed activities related to staff training, procedures, inventory and marketing.
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Answered over 50 phone calls and emails per day by taking detailed messages and relaying messages to appropriate personnel.

Education

Some College (No Degree) - General Studies

Southeastern Louisiana University
Hammond, LA

ReDesign Trainings Leadership Program
Concord, NC
07.2022

Skills

  • Property Management
  • Customer service-focused
  • Maintenance knowledge
  • Preparing property agreements
  • Problem-Solving
  • Tenant and eviction laws
  • Property tours and inspections
  • Invoicing
  • Pricing Strategy
  • Legal Documentation

Accomplishments

  • Oversaw multiple residential family properties.
  • Oversaw multiple residential full scale renovations.
  • Maintained 98% or higher occupancy rate for entire length of employment.
  • Own and operate profitable portfolio of investments property.

Timeline

Property Management

Murphy Investments
01.2015 - Current

Salon Manager

Bella Style Salon
02.2012 - 01.2013

Some College (No Degree) - General Studies

Southeastern Louisiana University

ReDesign Trainings Leadership Program

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MARY MURPHY