Mary Niamat
Queens
Summary
Seasoned Security Officer and Manager with a proven track record , adept in incident reporting and enhancing customer satisfaction. Skilled in access control and conflict resolution, significantly improved safety protocols and team performance. Expertise in risk assessment and effective communication, ensuring a secure and welcoming environment for all.
Overview
6
6
years of professional experience
Work History
Security Officer
Global Security
02.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
JETWAY Security
05.2023 - 09.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Manager
Bolla Crop
10.2018 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
GED -
RICHMOND HIGH SCHOOL
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Access Control
- Security Screenings
- Shift work experience
Languages
English
Hindi
Punjabi
Urdu
Timeline
Security Officer
JETWAY Security
05.2023 - 09.2024
Security Officer
Global Security
02.2023 - Current
Manager
Bolla Crop
10.2018 - 09.2023
GED -
RICHMOND HIGH SCHOOL
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