Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mary Norton

Orland,IN

Summary

Dedicated Paramedic to the community and employer. Team player with coworkers, encouraged new coworkers and talented leader. Excellent communication skills with coworkers and with Management. Proficient and stellar with skills of the Paramedic. Extremely sympathetic and empathetic to patients and their families during the most difficult days of their lives. Assisted in celebrating with patients and their families of new lives delivered, pre-hospital. I am a very dedicated and professional.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Manager EMS and Communications, 911 Paramedic

Parkview Health
04.2001 - 10.2022
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Worked as a 911 Paramedic for Parkview 2001-2018 including Supervisor role.
  • Worked as a Community Paramedic for 1 year during tenure
  • Worked as a Critical Care Paramedic for 1 year during tenure

Paramedic

Vencor Hospital
03.1991 - 12.1996
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.

Education

Associate of Science - Nursing

Ivy Tech Community College
Fort Wayne

Paramedic Course

Elkhart General Hospital
Elkhart, IN
01.1992

High School Diploma -

Lakeland High School
Lagrange, IN
05.1986

Skills

  • Business Administration
  • Workforce Management
  • Staff Development
  • Operations Management
  • Strategic Planning
  • Policy Implementation
  • Expense Tracking
  • Financial Management
  • Marketing
  • Business Development
  • Performance Management
  • Expectation Setting
  • Verbal and Written Communication
  • Performance Evaluations

Certification

Indiana Paramedic license 2751-6780

CPR-AHA

ACLS-EP, AHA

Languages

Spanish
Limited Working
English
Full Professional

Timeline

Manager EMS and Communications, 911 Paramedic

Parkview Health
04.2001 - 10.2022

Paramedic

Vencor Hospital
03.1991 - 12.1996

Associate of Science - Nursing

Ivy Tech Community College

Paramedic Course

Elkhart General Hospital

High School Diploma -

Lakeland High School

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Mary Norton