Mary Olivas, RN

• Provided direct support to physicians during examinations and minor procedures.

• Supported clinical staff with inventory management, ensuring availability of essential medical supplies.

• Managed patient records utilizing electronic health record (EHR) systems for efficient data retrieval.

• Managed appointment scheduling, optimizing daily workflow and minimizing wait times for patients.
• Led quality improvement initiatives to enhance operational efficiency within the medical office setting.

• Completed intake for 20–35 patients per day, obtaining accurate vitals, updating medical histories, and reporting abnormal findings promptly.

Various facilities across SoCal

• Assisted physicians in conducting examinations and performing minor procedures to enhance patient care.

• Accelerated triage efficiency by quickly identifying urgent symptoms and alerting clinicians, reducing patient wait times during peak hours.
• Streamlined procedures by prepping specialized setups, including Botox injection trays, trigger point injections and DME fittings, improving provider efficiency.
• Strengthened continuity of care by managing refill requests and completing accurate medication reconciliation each shift.

• Performed daily quality control checks: temp logs, oxygen tanks, and other clinical equipment.
• Trained and onboarded new MAs with customized workflows, shadowing sessions, and educational materials.
• Collaborated with RNs on direct patient care, including hospice communication and gurney transportation setup.

• Led team meetings focused on improving workflow efficiency and enhancing the quality of patient care.