MARY PAN
Georgetown
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Manager/Supervisor
AFC Franchise
01.2025 - 06.2026
- Managed inventory control processes, ensuring stock accuracy and availability for operations.
- Collaborated with cross-functional teams to streamline communication and operational workflows.
- Oversaw budgeting processes, optimizing resource allocation to drive profitability across multiple locations.
- Maintained professional, organized, and safe environment for employees and patrons.
Assistant Director
Kiddie Academy of Round Rock
10.2023 - 10.2024
- Oversaw recruitment, hiring, and onboarding process for new educators to maintain high-quality teaching staff.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Assisted Director in developing innovative programs to improve students' academic performance and retention rate.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Managed department budget to ensure adequate resources for staff development and instructional materials.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside classroom setting.
Program Supervisor
Kiddie Academy of Round Rock
03.2022 - 09.2023
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Developed strong relationships with community partners to secure resources and support for various programs.
- Streamlined communication between departments to ensure seamless coordination on joint projects or initiatives involving multiple stakeholders within organization.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Improved customer satisfaction ratings by identifying areas of improvement and implementing necessary changes in service delivery.
- Uphold strict compliance with internal policies and external regulations governing program's activities, ensuring all operations ran smoothly without legal issues or complications.
- Provided technical support to 20 staffs with necessary resources to carry out duties successfully.
Office Support/Teacher
Montessori Reggio Academy
07.2021 - 03.2022
- Mentored new staff on best practices in child-centered education techniques.
- Contributed to professional development workshops focused on innovative teaching methods.
- Established routines and procedures that maximized time spent on instruction while minimizing classroom disruptions.
Assistant Teacher/Office Support
Goddard School
10.2019 - 07.2021
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Oversaw up to 25 students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in lessons, curriculum and homework planning.
- Completed daily reports, meal count sheets, and attendance logs. Provided additional mentoring based on student evaluations.
Admin Assistant/Childcare Assistant Teacher
Skyline Child Development Laboratory Center
08.2017 - 05.2018
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed up to 25 children to identify individuals in need of additional support and developed strategies to improve assistance.
- Communicated regularly with parents about daily activities and behaviors.
Education
Bachelor of Science - Human Development And Family Sciences
University of Houston
Houston, TX12-2021
Associate of Science - Education
Skyline Community College
San Bruno, CA12-2018
Skills
- Task Delegation
- Media Relations
- Operations Management Recruitment and hiring
- Employee Relations
- Staff Management and scheduling
- Project Management Negotiation
- Financial Management
- Customer service
- Verbal and written communication
Certification
- Texas Director License in Childcare
- Certificates in Education
Languages
English
Full Professional
Timeline
Manager/Supervisor
AFC Franchise
01.2025 - 06.2026
Assistant Director
Kiddie Academy of Round Rock
10.2023 - 10.2024
Program Supervisor
Kiddie Academy of Round Rock
03.2022 - 09.2023
Office Support/Teacher
Montessori Reggio Academy
07.2021 - 03.2022
Assistant Teacher/Office Support
Goddard School
10.2019 - 07.2021
Admin Assistant/Childcare Assistant Teacher
Skyline Child Development Laboratory Center
08.2017 - 05.2018
Bachelor of Science - Human Development And Family Sciences
University of Houston
Associate of Science - Education
Skyline Community College