Mary Pedroza
San Antonio,TX
Summary
People-focused professional with a Bachelor’s degree in Psychology, and extensive experience in education, hospitality, and customer service. Strong background in youth instruction, relationship building, and working effectively in fast-paced environments. Skilled in communication, empathy, and problem-solving, with an interest in behavioral health, education, and community-based support roles.
Overview
6
6
years of professional experience
Work History
Bartender
Jinya, Ramen Bar
San Antonio, Texas
04.2024 - Current
- Delivered exceptional guest service in high-volume restaurant, enhancing overall dining experience.
- Prepare and serve alcoholic and non-alcoholic beverages in compliance with company standards and local regulations.
- Managed multiple orders efficiently, ensuring accuracy and professionalism under pressure.
- Maintain cleanliness, organization, and health & safety standards behind the bar.
- Handle cash and card transactions, and ensure proper register balancing.
- Resolved guest concerns promptly, contributing to positive dining atmosphere.
Instructor
Futuro
San Antonio, Texas
01.2024 - Current
- Instructed and mentored students in academic enrichment activities and facilitated educational workshops while partnering with parents to clarify the education system, academic expectations, and resources for student success.
Extended Day Instructor
Harlandale Isd
San Antonio, Texas
09.2019 - 07.2024
- Instructed and supervised 40–50 students in grades K–5 using a Common Core-aligned curriculum.
- Designed and implemented engaging lesson plans in math, reading, science, history, and art to enhance student learning.
- Developed and facilitated a weekly cooking program for students ages 8–11 to promote teamwork and creativity.
- Established safe, structured learning environment to foster student engagement and support diverse learning needs.
- Built positive relationships with students, parents, and school staff.
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio
San Antonio, TX12-2025
Skills
- Client & Customer Relationship Building
- Empathy & Active Listening
- Public Speaking
- Time Management & Organization
- Lesson Planning & Instruction
- Team Collaboration
- Cash Handling
- Adaptability & Flexibility
- Health & Safety Compliance
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Bartender
Jinya, Ramen Bar
04.2024 - Current
Instructor
Futuro
01.2024 - Current
Extended Day Instructor
Harlandale Isd
09.2019 - 07.2024
Bachelor of Arts - Psychology
The University of Texas At San Antonio