Mary Pereira
Commack,NY
Summary
Administrative Assistant with professional medical office support and customer service experience. Highly organized, goal-directed, dedicated self-starter with a strong sense of self-motivation for executing tasks in an autonomous fashion. Effective communicator, systematic, flexible, reliable, and adaptable to different work styles and personalities.
Overview
22
22
years of professional experience
Work History
Medical Office Assistant
One GI
12.2023 - Current
- Ensure customer have complete understanding of services provided, collect copays and customer balance
- Adherences to all operational, regulatory, security requirements and procedures to minimize losses
- Deliver clarity to customers through simplicity, guidance and education
- Scheduled office visits, rescheduling upon patient’s request and obtain documents to ensure accurate financial reporting
- Improved patient experience going above and beyond to take care of patient needs and satisfy request.
Medical Clerk
Fairfax Health Center
06.2003 - 05.2020
- Greeting patients and assisting them with there needs
- Provide patients assistance to complete the proper forms necessary for their visit and insurance purposes
- Scan medical documentation into office system as received from civilian hospitals and organize patient records as per office guidelines
- Answer telephone inquiries as accurately as possible without dispensing advice, breeching patient confidentiality or making medical judgements.
Sales Associate
CVS
04.2002 - 04.2003
- Provided customer service by actively identifying and resolving potential service needs
- Performed cashier duties by handling cash and credit card transactions with precision at checkout
- Maintained the sales floor by stocking shelves, arranging merchandise and keeping aisles tidy
- Accurately counted currency coins and to balance the cash drawers at the end of the day.
Education
High School Diploma -
Continental Academy
Skills
Timeline
Medical Office Assistant
One GI
12.2023 - Current
Medical Clerk
Fairfax Health Center
06.2003 - 05.2020
Sales Associate
CVS
04.2002 - 04.2003
High School Diploma -
Continental Academy
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