Detail-oriented Human Resources expert with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks efficiently in fast-paced environments. Recognized for proactive approach in identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Over 12 years of experience in Human Resources and People Management, constantly learning and open to improving work and skills in this evolving field.
Overview
20
20
years of professional experience
Work History
Human Resources Manager
Munters Corporation
01.2024 - 01.2025
Managed HR Team that supported onsite and remote employees (300+)
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Partnered with Global and Regional leadership to implement Company and HR Initiatives.
Lead employee related investigations
Monitored and handled employee claims involving performance-based and harassment incidents.
Support Managers and Supervisors with Performance improvement plans and coaching process
Develop and facilitate training for people managers on key company policies and workplace regulations related to their role.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Lead and monitor Bi-annual performance reviews and motivational strategies to elevate HR team results.
Used technologically relevant digital systems to manage payroll and benefits programs.
Work with key leadership to motivated employees through special events, incentive programs, and constructive feedback.
Processed employee claims involving performance issues and harassment.
Worked with managers to achieve compliance with training and safety compliance.
Reduced process gaps while supervising employees to achieve optimal productivity.
Instructed senior leaders on appropriate employee corrective steps.
Sr. Human Resources Generalist
Munters Corporation
02.2023 - 01.2024
Lead and train other Human Resources Generalist on day- to day Human resources task.
Assisted HR Manager in streamlining processes for onboarding, off-boarding and with employee investigations
Assist with recruitment from pre- hire to onboarding processes
Managed other HR staff and oversaw completion of tasks and initiatives.
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
Managed full cycle of recruiting, hiring, and onboarding new employees.
Liaised between multiple business divisions to improve communications.
Facilitate Training for supervisors and managers on guidelines for promotions and recruitment within the company
Create SOP’s for new processes involving Human Resources
Coordinate Open Enrollment Presentations
Assist supervisors and managers with employee corrective actions
Coordinate Employee Relations investigations
Assist leadership with Annual Performance Reviews
Maintain monthly reporting data such as new hires, leave and terminations
Assist employees with medical and family leave applications process
Work closely with production management for employee recognition events
Assist with delivery of work performance coaching
Assist Plant manager with Monthly attendance report
Work with legal counsel on employee relations matters
Work with EHS Manager on work related accidents
Assist in workplace safety awareness and prevention
Translate documents and flier to Spanish for more accessible information
Data entry with HRIS for employee status changes for promotions or pay increases
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Conducted performance reviews and provided feedback to managers on employee performance.
Collaborated with managers to identify and address employee relations issues.
Created and delivered HR training sessions to staff, managers and executives.
Improved office efficiency by effectively managing internal communications and correspondence.
Worked alongside global business leader to deploy new training strategies.
Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
Human Resources Business Partner II
Opportunity Home San Antonio
07.2019 - 02.2023
Helped reduced completions time for employee relations investigations by 50% final recommendations , documentation, and investigations interviews.
Assist with grievance process for any corrective or disciplinary actions
Execute change management while maintaining good communication with employees to give guidance and assurance of the new process or policy
Work with Legal team regarding more complicated employee relations cases
Give guidance to management and directors on employee complaints and performance issues
Document weekly updates and new employee relations for departments assigned to me
Facilitate Onboarding and Offboarding task
Develop and Evaluate current Onboarding and Offboarding process for improvement and data collection
Assist managers and employees through annual and 180-day performance evaluation process
Assist managers with creating and check-ins for Performance Development Plans as needed
Recruitment for vacant and new positions
Work with supervisor and directors to plan current and future staffing needs
Assist with finding internal talent for open positions that need internal knowledge of Opportunity Home SA
Provide Coaching Points and Training for current and new management to help develop and maintain positive workplace development
Evaluate and Develop training needs
Plan and Coordinate Multiple Employee activities such as Bring your Dog to Work Day, Employee Wellness Day, and Veteran’s Day Recognition Ceremony Recruitment and Retirement Recognition events for employees who have worked at Opportunity Home for 20+ years
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
Managed full cycle of recruiting, hiring, and onboarding new employees.
Facilitated team-building activities and initiatives, improving collaboration and engagement.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Director
San Antonio Council on Alcohol and Drug Abuse
10.2004 - 06.2019
Work with management to develop staff plans for future growth
Communicate with management updates and implementation of policies and processes
Coordinate career events with in the community for the whole organization
Coordinate on the job training for new hires
Developed Staffing plans, recruitment and sourcing strategies to build appropriate candidate pool
Work with management team to create retention plan for high performing staff
Created New Performance Evaluation for each department to be used, in employee’s bi annual reviews for pay increase
Coordinated organizational team building retreats annually for staff
Communicate recommendations to management on
Train management teams on updates for HR Laws in Texas, and Payroll laws
Manage Project Staff and Team leads 13-17 Fulltime and Part-Time Employees
Coordinate Work Schedules for staff
Report Data on program outcomes
Education
Masters - Human Resources Management and Employee Relations
Pennsylvania State University
State College, PA
Bachelors - Psychology, Sociology
University of the Incarnate Word
San Antonio, TX
Skills
Employee relations and investigations
HR Leadership, Management and Supervisory
FMLA, FSLA, ADA, and EEOC compliance
Unemployment Claims and Appeals Process
Microsoft Office Suite
Google Suites
HRIS Systems- Workday , ADP- Payroll, NEOGOV
Ability to work in fast-paced environments
Ability to work in high-stress environments
Recordkeeping
Benefits and Compensations
Workforce Planning
Team building
Policy Development
Recruitment
HR Training and Development
Employee Engagement
Corrective action planning and Coaching
Job analysis
Workforce improvements
Risk management
Specialized Training
Completed the Management and Leadership Training from the University of the Incarnate Word
Trainer of Trainers Trauma Informed Care Training for Community and Workplace
Member of the Committee for Caregivers in the Workplace
Supervisory Development Training
Employee Investigations Training
Languages
Spanish
Professional Working
Timeline
Human Resources Manager
Munters Corporation
01.2024 - 01.2025
Sr. Human Resources Generalist
Munters Corporation
02.2023 - 01.2024
Human Resources Business Partner II
Opportunity Home San Antonio
07.2019 - 02.2023
Director
San Antonio Council on Alcohol and Drug Abuse
10.2004 - 06.2019
Bachelors - Psychology, Sociology
University of the Incarnate Word
Masters - Human Resources Management and Employee Relations
Pennsylvania State University
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