Chinedu Okonkwo
Buena Park,CA
Summary
Human Resources Professional with over 20 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment, employee relations and worker's compensation. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Corporate Human Resources Director
ADP Express, LLC
12.2020 - Current
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Directed hiring and onboarding programs for new employees.
- Educated employees on company policy and kept employee handbook current.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Met with employees annually for progress reviews and performance assessments.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Processed employee claims involving performance issues and harassment.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Developed succession plans and promotion paths for staff.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Structured compensation and benefits according to market conditions and budget demands.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
- Designed robust compensation and benefits packages to attract top employees.
Corporate Human Resources Manager
Quik Pick Express LLC
02.2016 - 05.2020
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Devised hiring and recruitment policies for 250-employee company.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Distributed employee engagement surveys to identify areas of improvement.
- Liaised between multiple business divisions to improve communications.
- Structured compensation and benefits according to market conditions and budget demands.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Coordinated technical training and personal development classes for staff members.
Regional Human Resources Manager
Legacy Supply Chain Services Inc.
10.2013 - 12.2015
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Answered employee inquiries regarding health benefits and 401k options.
- Developed succession plans and promotion paths for staff.
- Structured compensation and benefits according to market conditions and budget demands.
- Liaised between multiple business divisions to improve communications.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Answered employee inquiries regarding health benefits and 401k options
- Addressed employee conflicts with appropriate urgency, following all corporate procedures
- Developed succession plans and promotion paths for staff
- Structured compensation and benefits according to market conditions and budget demands
Human Resources Specialist
US Department Of Defense
09.2007 - 10.2013
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Completed human resource operational requirements by scheduling and assigning employees.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Worked alongside global business leader to deploy new training strategies.
Education
Master of Arts - International Relations And Conflict Resolution
AMU
Charles Town, WV07.2013
Diploma - Human Resources Management
AG Corps
Columbia, SC02.2007
J.D. - Law
University of Nigeria
Enugu, Nigeria12.1993
Skills
- Path Planning
- Compensation and Benefits Administration
- Connection Management
- Unemployment Claims
- Employee Appraisals
- Forecast Employment Needs
- Complaint Handling
- Personnel Strategy
- Policy and Procedure Writing
- Training Development
- Drafting and Administering Contracts
- Time Tracking and Payroll Administration
- Labor Legislation
- Employee Relations Investigations
- Eligibility Determinations
- Statistical Data Analysis
- Staff Compensation
- Health and Safety Programs
- HR Metrics
- Human Resource Management Software (HRMS)
- Performance Appraisal Systems
- Policy Interpretation
- Human Resource Information System (HRIS)
- Payroll Coordination
- Employee Timesheet Processing
- Performance Review
- Recruiting and Hiring Oversight
- Industry-Specific HR Regulations
- Contract Negotiation
- HR Systems
- Staff Supervision
- Strategic Planning
- Performance Management Systems
- Analytical and Critical Thinking
- Promotion Coordination
- Labor Relations Coordination
- Business Legal Compliance
- Grievance Resolution
- Networking and Partnership Development
- Equal Opportunities Facilitation
- Employee Retention
- Company Organization
- Wages and Salary
- Workforce Trends and Analysis
- Organization Procedures
- Employee Orientation
- Strategy Development
- Leadership Training
- Background Check Processes
- Administering Disciplinary Procedures
- Human Resources Team Leadership
- Labor Negotiations
- Employment Data Tracking
- Exit Interviews and Processes
- Americans with Disabilities Act (ADA)
- Corrective Actions
- Onboarding, Training and Development
- Staff Recruitment
- Program Modification
- Accident Investigations
- Company Leadership
- Payment Collection
- Orienting New Employees
- Retention Program Development
- Learning Management
- Workforce Improvements
- Human Resources Services
- Training Programs
- Coordinate Recruitment Strategies
- Benefits Structures
Certification
- Certified Logistics and Supply Chain Specialist
- Project Management Accredited Professional
- General Industry OSHA 30 Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
Society for Human Resources Management (SHRM)
California Chamber of Commerce (CalChambers)
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Corporate Human Resources Director
ADP Express, LLC
12.2020 - Current
Corporate Human Resources Manager
Quik Pick Express LLC
02.2016 - 05.2020
Regional Human Resources Manager
Legacy Supply Chain Services Inc.
10.2013 - 12.2015
Human Resources Specialist
US Department Of Defense
09.2007 - 10.2013
Master of Arts - International Relations And Conflict Resolution
AMU
Diploma - Human Resources Management
AG Corps
J.D. - Law
University of Nigeria
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