Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Powers

Mason,MI

Summary

Detail-oriented and customer-focused professional with a diverse background in retail, customer service, and administrative support. Currently pursuing a Business Administration Associate's Degree, with a strong foundation in customer relations, data management, and problem-solving. Proven ability to manage customer inquiries, maintain accurate records, and deliver exceptional service in fast-paced environments. Experienced in team leadership, fostering a positive work atmosphere, and ensuring operational efficiency. Strong organizational skills, with a commitment to meeting deadlines and maintaining high standards of accuracy and professionalism.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Swing Manager

McDonald's
Leslie, MI
04.2023 - Current
  • Help manage day to day operations of the restaurant
  • Manage deposits and count down tills
  • Manage employees and help build a great work atmosphere
  • Maintain a fast-paced environment to serve the customer in a timely manner

Teacher Aide

Morning Star Child Care
Dexter, MI
03.2020 - 08.2021
  • Helped the lead teacher with activities to provide an excellent educational program for the children at the center
  • Organized, participated in, and supervised children's activities
  • Worked with children ages 0-5
  • Provided a healthy, safe, and welcoming environment for the children
  • Developed strong relationships with parents

Office Services Assistant

Farmers State Bank of Munith
Munith, MI
02.2018 - 03.2020
  • Provided excellent customer service
  • Answered telephones and directed calls to the correct department
  • Oversaw inventory for all three branches
  • Balanced various accounts for the bank
  • Worked with different companies to ensure we received the correct products and that they arrived in a timely manner
  • Completed assigned projects from my supervisor on time
  • Performed duties including faxing, filing, copying, etc
  • Acted as a teller when needed

Preschool Assistant

Smith Elementary
Stockbridge, MI
02.2019 - 06.2019
  • Assisted the preschool teacher with activities
  • Ensured kids felt safe, comfortable, and loved
  • Organized, participated in, and supervised children's activities
  • Interacted with parents and built positive relationships with them

Customer Service Representative

Farmers State Bank of Munith
Munith, MI
02.2015 - 03.2017
  • Provided excellent customer service
  • Responsible for a cash drawer and handling large sums of money
  • Ran various transactions including deposits, wires, loan payments, money orders, and cashier's checks
  • Balanced vaults and the ATM machine
  • Worked positively within a team environment

Crew Member

McDonald's
Stockbridge, MI
08.2014 - 02.2015
  • Learned how to be professional and provide excellent customer service
  • Handled cash and credit/debit transactions
  • Inventory management
  • Maintained a clean environment for customers

Education

Associate's degree - Business Administration

Lansing Community College
Lansing, MI
05-2026

High school diploma -

Stockbridge High School
Stockbridge, MI
06.2014

Skills

  • Customer service
  • Organizational skills
  • 60 WPM typing speed
  • Time management
  • Hospitality
  • Inventory management
  • Staff leadership
  • Attention to detail
  • Computer skills
  • Financial services
  • Resourceful
  • Cash handling
  • Cash management

Certification

ServSafe, 10/01/24, 10/01/29

Timeline

Swing Manager

McDonald's
04.2023 - Current

Teacher Aide

Morning Star Child Care
03.2020 - 08.2021

Preschool Assistant

Smith Elementary
02.2019 - 06.2019

Office Services Assistant

Farmers State Bank of Munith
02.2018 - 03.2020

Customer Service Representative

Farmers State Bank of Munith
02.2015 - 03.2017

Crew Member

McDonald's
08.2014 - 02.2015

Associate's degree - Business Administration

Lansing Community College

High school diploma -

Stockbridge High School

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Mary Powers