Mary Putnam
Titusville,FL
Summary
Dedicated specialist with proven success in complaint resolution, appointment scheduling, and inventory management. Committed to enhancing customer experiences and fostering positive team collaboration.
Overview
2026
2026
years of professional experience
Work History
Specialist
Winn Dixie Supermarket
Titusville, Florida
11.2012 - 02.2026
- Resolved customer complaints to enhance overall shopping satisfaction.
- Analyzed customer needs and recommended suitable products or services.
- Identified customer needs to provide tailored product recommendations.
- Assessed consumer preferences to identify suitable products and services. to provide products and services appealing to larger market.
- Monitored stock levels and alerted management to shortages for timely restocking.
- Participated in ongoing training and compliance activities to enhance operational efficiency.
- Maintained positive working relationship with fellow staff and management.
Receptionist
Woodgrain Millwork Inc
Titusville, Florida
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and meetings for staff, optimizing office calendar usage.
- Maintained organized reception area, ensuring a clean and professional environment.
- Processed incoming and outgoing mail, distributing materials to relevant personnel.
- Assisted in clerical tasks, including filing and data entry for office records.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Assisted with special projects assigned by management when required.
Education
Associate of Arts - General Studies
Brevard Community College
Cocoa, FL06-1984
Skills
- Customer service
- Appointment scheduling
- Complaint resolution
- Inventory management
- Data entry
- Team collaboration
Timeline
Specialist
Winn Dixie Supermarket
11.2012 - 02.2026
Receptionist
Woodgrain Millwork Inc
Associate of Arts - General Studies
Brevard Community College