Summary
Overview
Work History
Education
Leadership And Recognition
Professional Development
Timeline
Generic

MARY QUINN

New York

Summary

HR leader with 14+ years of progressive experience partnering with C-suite executives and senior leaders to drive organizational transformation, culture change, and business performance. Proven expertise in building high-performance cultures through strategic employee relations, performance management frameworks, and data-driven workforce planning. Track record of executing complex global restructures, managing high-stakes ER matters, and delivering measurable business impact across technology, financial services, and identity verification industries.

Overview

14
14
years of professional experience

Work History

Director, Employee Relations Lead

Gerson Lehrman Group (GLG)
New York
10.2024 - Current
  • Established and lead GLG’s first global Employee Relations function supporting 2,300 employees across US, EMEA, and APAC regions. Partner with executive leadership to drive cultural transformation and build high-performance management practices.
  • Built ER function from ground up, establishing global practices for performance management and employee relations that support company’s transformation to high-performance culture
  • Managed high-volume case load, resolving complex investigations and coaching managers through 100+ performance management cases across US and international jurisdictions, including UK and Australia
  • Partnered with senior leaders to define role expectations and build corresponding performance management infrastructure, shifting culture from minimal feedback to clear accountability framework
  • Leverage Google Gemini to streamline investigation documentation, analyze ER trends and draft communications and Performance Improvement Plans while maintaining awareness of data privacy risks and limitations in sensitive employee matters
  • Achieved nearly 100% signed separation agreements on complex, high-legal-risk employee matters through strategic negotiation and risk mitigation
  • Led strategic organizational restructures to achieve critical business objectives and cost reduction targets in time-sensitive environments while minimizing legal exposure
  • Designed and implemented probation framework for 250+ new hires in Associate (sales/account management) roles, including Workday configuration and training for 200+ managers on fundamentals of effective people management
  • Established productivity metric reviews across global segments with performance management framework, optimizing workforce by 8% through performance-based corrective action

Director, People Partner for CTO, CPO & CISO

CLEAR (Secure Identity LLC)
New York
06.2023 - 10.2023
  • Led HR strategy for CLEAR’s 300-person global technology organization spanning US and Israel. Managed team of experienced HR professionals and partnered with C-suite leaders on organizational effectiveness initiatives.
  • Identified and executed strategic organizational changes, including role analysis across Chief Security Office and product teams, optimizing structure for greater impact and reducing management layers
  • Managed complex, high-stakes ER matters including performance management, terminations, harassment/discrimination investigations, policy violations, and sensitive whistleblower claims
  • Developed company’s first comprehensive performance management process and partnered with L&D to create manager training program deployed enterprise-wide
  • Partnered with legal team to implement due diligence framework for termination decisions, ensuring fairness and compliance across protected classes
  • On-boarded new Chief Product Officer and led bi-national organizational restructure across US and Israel, leveraging performance data and skills analysis to streamline team alignment and reduce management layers
  • Executed closure of Israel office, conducting risk analysis, ensuring employment law compliance, coordinating with Workplace Operations and Security, and implementing communication strategy

Senior Manager, HR Business Partner for Music Mission

Spotify USA Inc.
New York
04.2022 - 06.2023
  • Lead HR partner for Spotify’s 600+ person Music Mission across US and EMEA, supporting product managers, engineers, designers, operations and marketing professionals responsible for revenue generation through fan monetization and artist engagement.
  • Built trust with senior leadership team by providing strategic coaching on managing in slow-growth environment while maintaining focus on inclusion and belonging in distributed-first workforce
  • Executed department’s largest restructuring, reducing workforce by 6% to eliminate role duplication and address underperformance, achieving 100% signed separation agreements
  • Led people workstream for highly sensitive divestiture of previously acquired entity, managing operational separation, multi-country labor law compliance, communication strategy, and key employee retention
  • Increased underrepresented candidate progression to offer stage by analyzing recruitment funnel drop-off trends, revising job descriptions, and restructuring interview panels in partnership with Centers of Excellence
  • Conducted confidential focus groups following low engagement scores, uncovering concerning trends regarding female leaders’ experiences in Marketing that resulted in leadership change
  • Created 2023 DEIB strategy for global Product & Technology organization focused on inclusive hiring and increasing representation at Director+ levels
  • Managed full spectrum of ER matters including harassment/discrimination claims, performance management, terminations, reorganizations, and layoffs

Team Leader, HR Business Partnering for Engineering

Bloomberg LP
New York
11.2019 - 04.2022
  • Led global team of 13 HR Business Partners collectively supporting Bloomberg’s 7,000-person Engineering organization. Provided strategic HR counsel to Global Heads of Software Infrastructure and Trading & Analytics, including 70+ senior leaders and 1,800+ engineers across US, Europe, and Asia.
  • Doubled team size in under 18 months, developed and promoted a Team Leader, and created new HRBP role to support nearly 1,000 Team Leaders in Engineering.
  • Executed Return to Office strategy for Engineering globally during pandemic, aligning Bloomberg’s corporate strategy with retention needs for top technical talent.
  • Owned all escalated ER issues across Engineering, leveraging expertise in federal, state, and local employment law to ensure compliance while developing performance management strategies for complex cases
  • Advised on large-scale projects including reorganizations, reductions in force, workforce planning, succession planning for senior leaders, and job-swap programs
  • Led changes to year-end 2018 Evaluation Process across Engineering (5,000+ employees), including performance data analysis, development of new metrics, and execution of communication and rollout.

Senior HR Business Partner, Financial Analytics

Bloomberg LP
New York
01.2019 - 04.2022
  • Coached and guided Head of Financial Analytics through promotion and leadership transition, supporting management of nearly 1,000-person global organization

Senior HR Business Partner, Software Infrastructure, Trading & Analytics, CTO

Bloomberg LP
New York
01.2016 - 01.2019
  • Advised leaders on organizational design and restructuring; led workforce planning exercise for Software Infrastructure and Global Data departments including skills assessment of 100+ employees, new role/metrics definition, and organizational structure redesign
  • Optimized headcount across Engineering by analyzing attrition and performance data, collaborating with leaders on headcount management strategies
  • Collaborated with AIM Senior Manager to implement culture change for 200+ global employees through attrition data analysis, structural recommendations, and leadership development
  • Designed and delivered data-driven workshops to 100+ leaders globally on Retention Strategies and Career Conversations
  • Oversaw 2018 HR Summer Internship Program for 15 high-performing interns, facilitating group project on immigration policy impacts on foreign national employment in US technology sector

Junior Human Resources Generalist, Engineering

Bloomberg LP
New York
07.2014 - 02.2016
  • Managed ER activities for 1,000+ employees, focusing on performance management and conducting sensitive harassment/discrimination investigations to ensure compliance and employee well-being
  • Conducted Talent Reviews for 200+ employees in Entry-Level Training Program, assessing strengths and development needs to support career progression and organizational growth

Employee Services & Support Advisor

Bloomberg LP
New York
01.2013 - 07.2014

Human Resources Intern

Bloomberg LP
New York
08.2012 - 01.2013

Education

Bachelor of Arts - Psychology

Barnard College, Columbia University
New York
12-2012

Leadership And Recognition

  • Change Agent, The Valuable 500 Movement, 2019, Selected among global cohort of 30 Change Agents to influence up to 500 corporations to advance disability inclusion. Selection based on demonstrated leadership potential, communication excellence, and lived experience with disability.
  • Co-Lead, Bloomberg’s B-ABLE Community, 2017 - 2019, Regional Community Leader for Bloomberg’s employee resource group supporting employees with disabilities and allies.
  • First Prize Winner, Bloomberg’s Battle of the Minds Competition, 2015, Awarded $1,000 for innovative Terminal function proposal to enhance accessibility for employees and clients with disabilities.

Professional Development

  • Social-Organizational Psychology, Columbia University Teachers College, Fall 2020
  • Consulting Strategies, Group for Organizational Effectiveness, 12/01/18
  • Leadership Coaching Essentials, Lee Hecht Harrison, 03/01/15

Timeline

Director, Employee Relations Lead

Gerson Lehrman Group (GLG)
10.2024 - Current

Director, People Partner for CTO, CPO & CISO

CLEAR (Secure Identity LLC)
06.2023 - 10.2023

Senior Manager, HR Business Partner for Music Mission

Spotify USA Inc.
04.2022 - 06.2023

Team Leader, HR Business Partnering for Engineering

Bloomberg LP
11.2019 - 04.2022

Senior HR Business Partner, Financial Analytics

Bloomberg LP
01.2019 - 04.2022

Senior HR Business Partner, Software Infrastructure, Trading & Analytics, CTO

Bloomberg LP
01.2016 - 01.2019

Junior Human Resources Generalist, Engineering

Bloomberg LP
07.2014 - 02.2016

Employee Services & Support Advisor

Bloomberg LP
01.2013 - 07.2014

Human Resources Intern

Bloomberg LP
08.2012 - 01.2013

Bachelor of Arts - Psychology

Barnard College, Columbia University
MARY QUINN