Reliable Healthcare professional with 20+years of experience in healthcare environment. Detail- oriented team player, assist with office operations and physician support by gathering patient information, Ability to multiple task with accuracy. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
23
23
years of professional experience
Work History
Medical Assistant
US Oncology
82 Orland Square Dr. Orland Park, IL 60462
10.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Providing patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performing laboratory tests and preparing specimens for analysis.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Patient Care Technician
OSF Little Company of Mary
Evergreen Park, IL
07.2020 - 09.2023
Take and record vital signs/rooming patients
Schedule appointments
Order supplies for the Oncology Center
Perform glucose testing
Prepare treatment rooms for exams
Collect blood and urine samples.
Patient Care Technician
Little Company of Mary
Evergreen Park, IL
06.2009 - 07.2020
Monitor vital signs and EKG signals and patient condition
Assist patient with everyday needs such as personal hygiene, grooming and bathroom needs
Assist patients in collecting fluid samples and other specimens for testing
Ensure exceptional care or patients and their rooms
Maintain 90% efficiency level for patients during each shift.
Certified Nursing Assistant
Manor Care
01.2003 - 01.2009
Provide hands-on assistance for patients consistently
Manage patient charts for proper care and assistance
Provide daily care for patients to ensure proper care and decrease the risk of illness or infection
Manage Switchboard Operation/10 Lines for all staff and patient care
Manage data entry system for appointments, follow-up care, and confidential data of all patients on shift.
Certified Nursing Assistant
Imperial Nursing Home of Hazel Crest
01.2002 - 01.2003
Provide hands-on assistance for patients consistently
Meet the needs of patients based on their personal care plans
Manage patient charts for proper care and assistance.
Education
Specializing in Certified Nursing Assistant, Patient Care Technician - Patient Care Technician
Medical Academy of Business Technology
Blue Island, IL
05.2001
Thornton Township High School
01.1998
Skills
Problem Solving
Appointment Management
Microsoft Office
Effective Patient Care
Word Processing
Observational Skills
Excellent Verbal and Written Communication
Customer Service
Medical Terminology
Vital Sign Monitoring
Direct Patient Care
Clinical Documentation
Phlebotomy Techniques
Laboratory Specimen Collection
Timeline
Medical Assistant
US Oncology
10.2023 - Current
Patient Care Technician
OSF Little Company of Mary
07.2020 - 09.2023
Patient Care Technician
Little Company of Mary
06.2009 - 07.2020
Certified Nursing Assistant
Manor Care
01.2003 - 01.2009
Certified Nursing Assistant
Imperial Nursing Home of Hazel Crest
01.2002 - 01.2003
Specializing in Certified Nursing Assistant, Patient Care Technician - Patient Care Technician