Mary Reed
Chelsea
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
14
14
years of professional experience
Work History
Security Officer
GardaWorld Security
12.2024 - Current
- Monitored premises to ensure safety and security of clients and staff.
- Conducted regular patrols to identify and mitigate potential hazards.
- Documented incidents and reported any safety violations through the proper channels.
Grocery Manager
Harp's Food Stores
08.2020 - 10.2024
- Lead a team to ensure the store ran smoothly and efficiently.
- Trained new employees through orientation and hands on experience.
- Provided constructive criticism to employees when needed.
- Ordered to restock and fulfill customer needs.
- Conducted investigations when needed for any theft or incidents that occurred.
Lead Stocker
Harp's Food Stores - 10 Box
09.2019 - 07.2020
- Assisted HR with hiring associates and orientation.
- Unloaded freight using electrick power jack.
- Separated product for ease of restocking and filling shelves.
- Assisting customers to improve their shopping experience.
Bakery/Deli Manager
Harp's Food Stores
02.2018 - 09.2019
- Managed daily operations of bakery and deli, ensuring high-quality product offerings.
- Trained and supervised staff in food safety protocols and customer service best practices.
- Developed schedules to optimize staff coverage during peak hours, enhancing service efficiency.
- Monitored inventory levels, placing orders to maintain stock for popular items.
Cashier/ Stocker
Harp's Food Stores
07.2011 - 02.2012
- Processed customer transactions efficiently using point-of-sale system, ensuring accurate cash handling.
- Maintained clean and organized checkout area, enhancing customer experience during peak hours.
- Assisted customers with product inquiries, providing knowledgeable recommendations and resolving issues promptly.
- Trained new cashiers on operational procedures and customer service standards, fostering team competency.
Education
GED -
Rogers State University
Claremore, OKMedical Office
Career Point College
Tulsa, Ok05-2010
Skills
- Incident reporting
- Security guard license
- General security
- SOC trained
- Customer Service
Timeline
Security Officer
GardaWorld Security
12.2024 - Current
Grocery Manager
Harp's Food Stores
08.2020 - 10.2024
Lead Stocker
Harp's Food Stores - 10 Box
09.2019 - 07.2020
Bakery/Deli Manager
Harp's Food Stores
02.2018 - 09.2019
Cashier/ Stocker
Harp's Food Stores
07.2011 - 02.2012
GED -
Rogers State University
Medical Office
Career Point College
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