Mary Rehm
Chicago,IL
Summary
Detailed compliance manager with a proven track record developing policies, training programs and reporting protocol to ensure compliance. Disciplined with strong communication and presentation abilities. Seeking an opportunity with room for growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
27
27
years of professional experience
Work History
Administrative and Compliance Manager
Group Fox Management
Chicago, USA
06.2018 - Current
- Oversaw application processing teams across 27 properties, enhancing operational efficiency.
- Guided enforcement of standard operating procedures, achieving 100% compliance with regulations.
- Analyzed operational data and provided quality assurance metrics for decision-making and policy refinement.
- Managed complex calendar priorities and coordinated high-level meetings with department heads and stakeholders.
- Acted as corporate software single point of contact, driving system adoption through training initiatives.
- Expanded role to serve as software platform liaison, facilitating best practices and creating a centralized training database.
- Championed company culture by managing office operations and leading employee appreciation initiatives.
- Collaborated with ownership and CEO to execute strategic employee engagement efforts.
Director of Lease Administration
Horizon Realty Group
Chicago, USA
11.2015 - 01.2018
- Spearheaded the creation and implementation of a new Lease Administration department, centralizing operations for the entire corporate office.
- Developed standard operating procedures to streamline companywide processing, ensuring consistent execution across administrative teams.
- Trained administrative team, achieving 99% accuracy in data entry and ledger management for all residents.
- Managed move-in logistics within Yardi, performing ledger audits for over 100 transactions per month.
- Audited sensitive legal documents to ensure strict adherence to regulatory requirements and regional management approval protocols.
- Utilized advanced project coordination skills to lead departmental transitions, ensuring zero downtime during the implementation of new administrative software.
Property Manager
Horizon Realty Group
Chicago, USA
11.2011 - 01.2015
- Oversaw multi-site portfolio of 185+ units, ensuring optimal resident satisfaction and property performance.
- Directed daily operations for engineers, maintenance staff, and contractors, ensuring 100% on-time completion of facility projects.
- Resolved complex tenant escalations and sensitive relationship issues with professionalism and discretion, enhancing community trust.
- Served as primary liaison for resident requests and coordinated community appreciation events, fostering strong resident relations.
Administrative Assistant
Midwest Insurance Brokers, Inc.
Chicago, USA
05.2002 - 08.2002
- Managed scheduling and calendar coordination for executive team at Midwest Insurance Brokers.
- Provided administrative support through document preparation and office organization, ensuring seamless daily operations.
- Created and maintained filing systems for client documents and insurance policies.
- Processed incoming correspondence, distributing information to relevant departments promptly.
Student work study program (Part Time)
Rockhurst University Library
Kansas City, USA
08.1999 - 05.1999
- Assisted patrons in locating books and resources within the library.
- Organized library information and assisted patrons with research tools to enhance user experience.
- Organized and shelved library materials for easy access and retrieval.
- Maintained cleanliness of study areas and reading rooms for optimal use.
Education
Bachelor of Liberal Arts - Liberal Arts
Rockhurst University
Kansas City, MOSkills
- Compliance Management
- Policy Implementation
- Regulatory Compliance
- Compliance initiatives
- Project Coordination
- Data Analysis
- Process optimization
- Software implementation
- Microsoft Office 365
- Excel
- Outlook
- Calendar Management
- Time Management
- Stakeholder Management
- Executive Support
- Professional Communication
- Conflict Resolution
- Problem solving
- Critical thinking
- Analytical thinking
- Risk Assessment
- Operational Improvement
- Process management
- Staff training
- Team leadership
- Confidentiality & Discretion
- Verbal communication
- Process management
Skills
Calendar Management, Executive Support, Stakeholder Management, Confidentiality & Discretion, Project Coordination, Professional Communication, Conflict Resolution, G-Suite, Microsoft Office 365, Concur, Excel, Outlook, Time Management, Policy Implementation, Data Analysis, Problem-Solving, Compliance Management
Accomplishments
- Employee of The Year 2015- Horizon Realty Group
- Integrity Award based on Group Fox company values 2019
Timeline
Administrative and Compliance Manager
Group Fox Management
06.2018 - Current
Director of Lease Administration
Horizon Realty Group
11.2015 - 01.2018
Property Manager
Horizon Realty Group
11.2011 - 01.2015
Administrative Assistant
Midwest Insurance Brokers, Inc.
05.2002 - 08.2002
Student work study program (Part Time)
Rockhurst University Library
08.1999 - 05.1999
Bachelor of Liberal Arts - Liberal Arts
Rockhurst University