Mary Reneau
Gastonia,NC
Summary
Detail-oriented Scale Operator with 21 years operating scales and supporting drivers. Excellent track record of appropriate communication and accurate documentation. Handled up to 85 clients per day. Friendly Scale Operator with 21 years of experience in weighing loads, communicating and following up with clients. Strong history of multi-tasking and prioritizing tasks based on need and urgency. Strong communication and interpersonal skills.
Overview
21
21
years of professional experience
Work History
Scale Master
Republic Services Of Charlotte
Charlotte, NC
03.2001 - Current
- Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
- Answered customer calls professionally and routed to appropriate person.
- Maintained tidy work area to reduce likelihood of accidents.
- Operated weigh scales and issued tickets when necessary.
- Dispatched orders to drivers for efficiency.
- Used TRUX to track products as they arrived at and departed from facility.
- Greeted customers and provided excellent service to internal and external clients.
- Communicated with operators to share information related to product.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Checked loads to identify contents and unauthorized or highly regulated materials.
- Conferred with customers to handle issues related to products, materials and services related to recycle operations.
- Compiled data on daily collections, billings, and receipts to assist with financial recordkeeping.
- Reported discrepancies and shortages to help keep line on-track.
- Prepared and attached labels detailing relevant data on overseas containers.
Education
High School Diploma -
Independence High School
Charlotte, NC06.1977
Skills
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
- Customer Account Management
- Multitasking and Prioritization
- Data Entry and Maintenance
- Issue and Complaint Resolution
- Customer Data Confidentiality
- Creative Problem Solving
- Verbal and Written Communication
- Responding to Difficult Customers
- Understanding Customer Needs
Timeline
Scale Master
Republic Services Of Charlotte
03.2001 - Current
High School Diploma -
Independence High School
Similar Profiles
Charles KochCharles Koch
Marine Supervisor at Republic Services / NRC Environmental Services IncMarine Supervisor at Republic Services / NRC Environmental Services Inc
Derek RamsdellDerek Ramsdell
Project Manager at NRC Environmental Services / Republic ServicesProject Manager at NRC Environmental Services / Republic Services
Destiny ZientekDestiny Zientek
Social Work Practicum Student at Military and Veteran Services Office UNC CharlotteSocial Work Practicum Student at Military and Veteran Services Office UNC Charlotte
Emmanuel NinyehEmmanuel Ninyeh
DME Coordinator at ACO Med Supply/Carolina Orthopaedics & Sports Medicine CenterDME Coordinator at ACO Med Supply/Carolina Orthopaedics & Sports Medicine Center
KAYLAN ROBINSONKAYLAN ROBINSON
Medical Assistant at OAK STREET HEALTHMedical Assistant at OAK STREET HEALTH