Dedicated sales associate with a strong focus on customer engagement, product knowledge, and cash handling. Committed to enhancing the shopping experience and maintaining store organization.
Overview
2
2
Languages
42
42
years of professional experience
Work History
Sales and Floor Associate
Just Between Friends Consignment
Fort Worth, TX
03.2025 - 07.2026
Processed transactions efficiently at point of sale, contributing to smooth check-out operations.
Assisted customers with inquiries and merchandise selection, enhancing shopping experience.
Organized and maintained sales floor displays, ensuring visual appeal and product accessibility.
Collaborated with team members to restock inventory, optimizing product availability on the sales floor.
Implemented effective cleaning procedures, ensuring store cleanliness and adherence to safety standards.
Trained new associates on store policies and procedures, fostering a collaborative work environment.
Resolved customer complaints promptly, improving satisfaction and loyalty through attentive service.
Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
Greeted customers, helped locate merchandise, and suggested suitable options.
Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
Management and Financial Analyst
Federal Aviation Administration, FAA
Fort Worth, TX
05.1984 - 09.2025
Held many positions during my career in the FAA such as Management and Financial Analyst, Administrative Officer, Secretary, and Clerk.
Developed comprehensive financial forecasts to guide strategic planning initiatives.
Evaluated investment opportunities to optimize asset performance and mitigate risks.
Collaborated with cross-functional teams to streamline reporting processes and improve accuracy.
Led training sessions for junior analysts on financial modeling and analysis techniques.
Implemented new analytical tools to increase efficiency in data processing and reporting.
Presented financial insights to senior management, influencing key operational strategies.
Conducted variance analysis to identify trends and recommend corrective actions for budget adherence.
Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
Trained junior analysts on best practices in financial modeling, contributing to a stronger overall team performance.
Strengthened relationships with external partners through timely communication and collaboration.
Initiated process improvements that increased the efficiency of budgeting cycles while maintaining accuracy standards.
Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
Enhanced forecasting accuracy through the development of sophisticated financial models and tools.
Led financial due diligence for potential M&A activities, ensuring thorough evaluation of targets.
Enhanced accuracy of financial projections, incorporating latest market trends and data.
Improved financial forecast accuracy by implementing a new, dynamic modeling tool.
Reduced financial risks by developing and implementing robust risk management policies.
Identified underperforming product lines by conducting thorough profitability analysis.
Streamlined audit processes, coordinating effectively with external auditors to ensure compliance.
Optimized budget allocation, conducting meticulous cost-benefit analyses for major projects.
Created and maintained precise and accurate models, charts and reports.
Participated in client meetings to discuss financial analysis and investment strategies.
Presented oral and written reports on general economic trends, individual corporations and entire industries.
Coordinated scheduling and logistics for executive meetings, ensuring seamless communication across departments.
Streamlined administrative processes to enhance operational efficiency and reduce processing time.
Trained and mentored junior staff on administrative procedures, fostering a collaborative work environment.
Managed vendor relationships, negotiating contracts that aligned with organizational goals and budget constraints.
Supported project managers with administrative tasks including data entry, file organization, research support services as needed throughout various stages of project cycles.
Served as liaison between employees and management to address workplace issues effectively while maintaining confidentiality when necessary.
Education
Associate of Applied Business - Business Administration
Tarrant County College
Fort Worth, TX
05-2007
Skills
Customer engagement
Inventory management
Sales floor navigation
Store cleanliness
Merchandise location
Price verification
Pricing accuracy
Sales floor organization
Cash handling
Store layout
Product displays
Concise time-management
Prioritization
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Sales and Floor Associate
Just Between Friends Consignment
03.2025 - 07.2026
Management and Financial Analyst
Federal Aviation Administration, FAA
05.1984 - 09.2025
Associate of Applied Business - Business Administration