Mary Riojas
San Antonio,TX
Summary
Dynamic Housekeeping & Laundry Supervisor with a proven track record at Jourdanton Nursing & Rehab, excelling in staff training and operational efficiency. Expert in chemical handling and inventory management, I consistently enhance service quality and guest satisfaction through effective task assignment and attention to detail.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Housekeeping &Laundry Supervisor
Jourdanton Nursing &Rehab
Jourdanton, TX
09.2025 - 01.2026
- Supervised daily laundry operations to ensure quality and efficiency in service delivery.
- Maintained accurate inventory of linens and laundry supplies for operational continuity.
- Implemented best practices for stain removal and fabric care to enhance service quality.
- Trained staff on proper handling of equipment and safety protocols.
Housekeeping Room Attendant
Fairfield & Springhill Suites
San Antonio, TX
02.2024 - 09.2025
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Managed supplies inventory, restocking items as needed to enhance guest experience.
- Coordinated with team members to meet daily housekeeping goals and deadlines efficiently.
- Reported maintenance issues promptly to ensure timely resolution and guest satisfaction.
Housekeeping Room Attendant
Intercontinental Hotel
San Antonio, TX
07.2024 - 02.2025
- Assisted in training new staff on cleaning protocols and safety procedures for optimal performance.
- Implemented effective time management strategies to maximize productivity during shifts.
- Ensured compliance with health and safety regulations while performing cleaning duties consistently.
- Developed strong attention to detail in room inspections, contributing to positive guest reviews.
Housekeeping Room Attendant
Drury Plaza Hotel
San Antonio, TX
01.2023 - 06.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Housekeeping and Laundry Attendant
Holiday Inn
San Antonio, TX
10.2018 - 12.2022
- Maintained cleanliness and organization of guest rooms and common areas to enhance overall guest satisfaction.
- Operated laundry equipment efficiently, ensuring timely processing of linens and garments for hotel operations.
- Conducted routine inspections of rooms to identify maintenance needs and report issues promptly to management.
- Trained new staff on housekeeping procedures and best practices to ensure consistency in service delivery.
Sales Associate,Driver,Translator
Advance Auto Parts
Richland,Ms
06.2006 - 03.2009
- Assisted customers in selecting automotive parts and accessories, enhancing overall shopping experience.
- Provided accurate product information and solutions, ensuring customer satisfaction and loyalty.
- Maintained inventory levels through regular stock assessments and timely replenishment processes.
- Trained new associates on product knowledge, customer service techniques, and operational procedures.
Education
Certifed Nursing Assitant - Nursing
Savant Nursing School
San Antonio, TX08-2009
Skills
- Sorting techniques
- Loading and unloading
- Machine operation
- Health and safety
- Scheduling staff
- Folding techniques
- Chemical handling
- Vacuuming and sweeping
- Cleaning bathrooms
- Task assignment
- Folding clean laundry
- Staff training and development
Accomplishments
I was a VOLUNTEER FIREFIGHTER, CERTIFIED NURSING ASSITANT,,I also do Volunteering I have a daughter with DOWN SYMDROME all that I do is for her I also love to help when help is needed I try to accomplish all I put my mind on.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
CERTIFED NURSING ASSITANT
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Housekeeping &Laundry Supervisor
Jourdanton Nursing &Rehab
09.2025 - 01.2026
Housekeeping Room Attendant
Intercontinental Hotel
07.2024 - 02.2025
Housekeeping Room Attendant
Fairfield & Springhill Suites
02.2024 - 09.2025
Housekeeping Room Attendant
Drury Plaza Hotel
01.2023 - 06.2023
Housekeeping and Laundry Attendant
Holiday Inn
10.2018 - 12.2022
Sales Associate,Driver,Translator
Advance Auto Parts
06.2006 - 03.2009
Certifed Nursing Assitant - Nursing
Savant Nursing School