Mary Roberson
Louisburg,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to obtain a position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Insurance Specialist
W. Stanley Rule, MD
Morehead City, NC
02.2001 - 06.2017
- Followed up on denials, late payments, extensions and other special circumstances.
- Maintained confidentiality of patient finances, records and health statuses.
- Coordinated with contracting department to resolve payer issues.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Reconciled past due accounts.
- Complete on-time and accurate monthly closing processes, journal entries and accruals.
- Managed invoicing and payment processing operations.
- Processed payment via telephone in person and electronic transfer.
- Handled account payments and provided information regarding outstanding balances.
- Responded to customer concerns and questions on daily basis.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Generated accounts payable reports for management review.
- Monitored outstanding invoices and performed collections duties.
Skills
- Healthcare Common Procedure Coding System (HCPCS)
- Insurance Coverage Verification
- Billing Inquiries
- Customer Billing
- Diagnostic Codes
- Data Collections
- Claims Understanding
References
Karlyn Salter
Work # 252-464-9024
Cell # 252-269-3132
Timeline
Insurance Specialist
W. Stanley Rule, MD
02.2001 - 06.2017