Mary Roberson

W. Stanley Rule, MD

Morehead City, NC

02.2001 - 06.2017

Followed up on denials, late payments, extensions and other special circumstances.
Maintained confidentiality of patient finances, records and health statuses.
Coordinated with contracting department to resolve payer issues.
Resolved discrepancies in insurance payments by collaborating with carriers.
Responded to customer calls swiftly to resolve issues and answer questions.
Reconciled past due accounts.
Complete on-time and accurate monthly closing processes, journal entries and accruals.
Managed invoicing and payment processing operations.
Processed payment via telephone in person and electronic transfer.
Handled account payments and provided information regarding outstanding balances.
Responded to customer concerns and questions on daily basis.
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Generated accounts payable reports for management review.
Monitored outstanding invoices and performed collections duties.