Mary Rodriguez

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of ambulance fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
• Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
• Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.

• Remained level-headed and proactive during emergency situations.
• Evaluated patients' medical status and monitored vital signs during transit.
• Assessed emergency situations and prioritized medical care for patients.
• Documented calls in reports detailing incident type and course of treatment.
• Demonstrated dedication to providing quality care through continued training and education.
• Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
• Documented patient condition and treatment to facilitate plan of care.
• Assessed patient condition to administer first-aid treatment or advanced level life support.
• Developed strong rapport with other medical professionals to foster quality and efficient patient care.
• Monitored patients from scene to hospital transfer while conducting in-transit care.
• Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
• Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrhythmia.
• Operated emergency vehicles with caution to keep patients, public and responders safe.
• Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
• Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
• Observed and assessed incident scenes to maintain safety of first responders.
• Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
• Trained new hires by offering insight into job duties and assessing shift performance.
• Assisted with CPR and airway clearing procedures during emergencies.
• Took patients' vital signs, collected medical specimens and updated information in patient charts.
• Monitored patients' condition and reported changes in status or acuity to nurses.
• Responded to cardiac monitor alarms and other codes requiring immediate response.
• Safely transferred patients to wheelchair or stretchers for transportation to other departments.
• Triaged patients to award priority to patients with more severe complications.

Taking vitals signs

Specimen collection

Wound care

Assisting with procedures

Blood draws

Foley cath insertion

Maintaining equipment

EKG's

CPR

• Provided support during critical incidents or disasters as an integral part of the emergency response team, demonstrating adaptability in high-pressure situations.
• Facilitated timely treatment for patients by accurately recording medical histories and vital signs.
• Transported patients between rooms and appointments or testing locations.