Work Preference
Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
CustomerServiceRepresentative
Open To Work

MARY RODRIGUEZ

San Antonio,TX

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Customer Service RepresentativePharmacy Customer Service RepresentativeOperations Supervisor

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-Site
Location: San Antonio, TX, US
Open to relocation: No

Salary Range

15/hr - 1000/hr

Important To Me

Work-life balanceFlexible work hoursCareer advancementPersonal development programs

Summary

Customer Service Representative with experience in pharmacy and healthcare environments. Skilled in customer support, HIPAA compliance, patient interaction, and problem resolution. Proven ability to work efficiently in fast-paced settings while maintaining accuracy and professionalism.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

LoanStar Title Loans
San Antonio, TX
01.2026 - 05.2026
  • Resolved customer inquiries regarding loan products and services, ensuring accurate information delivery.
  • Processed loan applications efficiently, adhering to company policies and regulatory standards.
  • Managed customer accounts, facilitating timely updates and maintaining detailed records.
  • Collaborated with team members to enhance service quality and streamline operational processes.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Pharmacy Customer Service Representative

Walgreens
San Antonio, TX
10.2025 - 11.2025
  • - Assisted customers with prescription inquiries and medication information
  • - Provided customer service in a high-volume retail pharmacy
  • - Collaborated with pharmacy staff to ensure workflow accuracy
  • - Maintained compliance with HIPAA regulations
  • - Processed payments and handled incoming calls professionally

Operations Supervisor

Ripley Entertainment Inc
San Antonio, TX
05.2021 - 09.2025
  • - Supervised daily operations and staff scheduling
  • - Ensured compliance with safety and operational standards
  • - Trained and mentored new employees
  • - Resolved customer concerns and improved service efficiency
  • - Assisted with interviewing and hiring decisions

Education

Certified Pharmacy Technician - undefined

The College of Health Care Professions
San Antonio, TX
09-2025

Skills

Customer Service

HIPAA Compliance

Patient Interaction

Pharmacy Operations

Cash Handling

Team Collaboration

Communication

Time Management

Certification

NHA Certified Pharmacy Technician (CPhT)

LANGUAGES

Spanish – Native / Bilingual

Timeline

Customer Service Representative

LoanStar Title Loans
01.2026 - 05.2026

Pharmacy Customer Service Representative

Walgreens
10.2025 - 11.2025

Operations Supervisor

Ripley Entertainment Inc
05.2021 - 09.2025

Certified Pharmacy Technician - undefined

The College of Health Care Professions