Mary Rotoli
Newark,NY
Summary
Detail-oriented cleaner with extensive experience maintaining cleanliness in diverse environments. Skilled in training staff and adapting cleaning methods to enhance client satisfaction and uphold quality standards.
Overview
18
18
years of professional experience
Work History
Cleaner
Timewise Cleaning
Victor, New York
02.2016 - Current
- Maintained cleanliness in residential and commercial spaces using effective cleaning techniques.
- Ensured proper sanitation of surfaces using approved cleaning solutions and tools.
- Adapted cleaning methods based on specific client needs and preferences for satisfaction.
- Trained new staff on cleaning procedures and company standards for quality service.
Cleaner
Molly Maid
East Rochester, New York
11.2012 - 02.2016
- Maintained cleanliness in residential and commercial spaces using effective cleaning techniques.
- Ensured proper sanitation of surfaces using approved cleaning solutions and tools.
- Trained new staff on cleaning procedures and company standards for quality service.
- Adapted cleaning methods based on specific client needs and preferences for satisfaction.
Shift Leader
Pizza Hut
Pittsford, New York
06.2008 - 09.2012
- Supervised team members during shifts to ensure efficient operations.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Trained new employees on food safety and customer service standards.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Managed inventory levels and ordered supplies for daily operations.
Education
High School Diploma -
Penfield High School
Penfield, NY06-2002
Skills
- Surface sanitation
- Cleaning protocols
- Safety compliance
- Quality assurance
- Equipment maintenance
- Stock organization
- Attention to detail
- Time management
- Problem resolution
- Team collaboration
- Effective communication
- Verbal and written communication
- Customer service
- Confidentiality awareness
- Professional appearance
Timeline
Cleaner
Timewise Cleaning
02.2016 - Current
Cleaner
Molly Maid
11.2012 - 02.2016
Shift Leader
Pizza Hut
06.2008 - 09.2012
High School Diploma -
Penfield High School