MARY RYAN
Lincoln
Summary
Dynamic security professional with extensive experience in emergency response and conflict resolution. Proven leadership in conducting investigations and ensuring policy compliance while fostering a safe environment. Skilled in evidence processing and team collaboration, adept at managing high-stress situations and maintaining operational integrity.
Overview
17
17
years of professional experience
Work History
Lieutenant Southern Sector
Office of Investigative Services/MADOC
Milford
11.2025 - Current
- Supervised investigative operations within the Office of Investigative Services.
- Coordinated case management for investigative inquiries and reports, ensuring timely resolution and thorough documentation.
- Developed strategic plans to optimize investigative processes, resulting in improved operational efficiency.
- Reviewed evidence and documentation for accuracy and completeness in cases.
- Collaborated with law enforcement agencies on joint investigations, strengthening interagency partnerships and resource sharing.
- Provided guidance to team members on ethical standards and best practices in investigations.
- Provided clear and decisive leadership by rapidly assessing and responding to changing field conditions.
- Developed and implemented training procedures for newly hired personnel.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted thorough background checks to support investigative efforts.
- Utilized advanced analytical tools to enhance investigative processes and efficiency.
- Investigated suspicious activity through surveillance operations.
- Participated in task forces created by local law enforcement agencies.
- Performed background checks on suspects involved in criminal cases.
- Presented findings from investigations at departmental briefings.
- Conducted interviews with witnesses and victims to obtain additional information about cases under investigation.
- Conducted research and analysis of financial records to detect fraudulent activities.
- Maintained detailed case notes and files on all investigations conducted.
- Reported results of investigations with written observations and photographs, and produced final reports.
Lieutenant/Inner Perimeter Security Commander
Massachusetts Department of Corrections- Treatment Center
Bridgewater
06.2022 - Current
- I took command of all emergency calls, assessed scenes, provided safety, security, and direction to staff.
- Supervised correctional officers and sergeants, ensuring strict policy enforcement and maintaining operational integrity.
- Conducted internal investigations into policy violations and criminal activity, promoting a safe and compliant facility environment.
- Investigated inmate grievances, staff misconduct, security breaches, sexual assault, physical assaults, and drug introduction.
- Reviewed and finalized use of force packages, ensuring compliance with regulations and accountability.
- Ensured compliance with the Prison Rape Elimination Act and American Correctional Association standards.
- Conducted security audits and inspections.
- Reviewed security risks and provided feedback to support staff on possible escape.
- Assessed and secured crime scenes.
- Interviewed staff, inmates, and witnesses to collect statements, and corroborate evidence.
- Completed detailed reports at the completion of an investigation.
- Maintained case files for criminal proceedings.
- Facilitated emergency response drills.
- Maintained rosters, post assignments, overtime scheduling, and support staff.
- Conducted urinalysis testing.
- Processed evidence for investigations to maintain integrity and reliability.
- Reviewed inmate conflicts and security threat groups.
- Reviewed and approved staff reports.
- Exercised discretion in handling confidential information.
Sergeant
Massachusetts Department of Corrections-Old Colony/Cedar Junction
08.2019 - 06.2022
- Maintained order, discipline, and security in housing units, recreation yards, and common areas to ensure safe environment.
- Supervised correctional officers and ensured policy enforcement.
- I responded to emergencies, assessed scene safely, and gave staff direction.
- Oversaw emergency response drills.
- Conducted thorough security inspections to identify vulnerabilities and enhance operational safety.
- Oversaw inmate counts, movement, and ensured accountability.
- Evaluated officer performance, provided constructive feedback, and implemented corrective actions to improve team effectiveness.
- Monitored and engaged in the use of force incidents.
- Utilized interpersonal communication skills to de-escalate in appropriate situations.
- Prepared detailed reports.
Correctional Officer
Massachusetts Department of Corrections-Framingham/Norfolk
11.2013 - 08.2019
- Supervised housing unit of 60 to 80 inmates, ensuring compliance with facility regulations.
- Enforced all rules and regulations while providing safety and security for staff and inmates.
- Maintained safety and security for staff and inmates during daily operations, effectively preventing incidents.
- Monitored inmate interactions to identify potential conflicts or security risks.
- Maintained security to prevent disturbances, assaults, and escapes.
- Conducted thorough cell and body searches to identify contraband.
- Conducted facility inspections, identifying unsanitary conditions, contraband, fire hazards, and rule infractions.
- Inspected locks, window bars, grilles, doors, and gates for signs of tampering.
- Transported inmates securely between facilities and court appearances.
- Responded to emergency situations, assessed the scene, and made quick decisions.
- De-escalated situations to avoid further disturbances.
- Applied restraints appropriately during inmate transport and security situations.
- Used proper radio transmissions with assigned call signs.
- Kept continuous, accurate logs of events throughout the day.
Youth Service Worker
Department of Youth Services
Westborough
10.2012 - 11.2013
- Monitored residents, and provided on-site and immediate care services for DYS youth in secure residential programs.
- Provided safety and security while providing guidance and positive direction for the youth.
- Provided guidance, advice, and life skills to youth to promote their return to the community and to minimize the adverse effects of confinement.
- Maintained a clean, safe, and secure environment free of contraband through supervision rounds, head counts, indoor/outdoor security checks, and searches of youth and visitors.
- Provided one-to-one observations and physical interventions when appropriate to ensure the safety of youth and staff during crisis situations, including suicide, mental health, and medical watches.
- Performed intake assessments.
- Interacted with the youth throughout all aspects of the day: school, recreation, meals, and free time.
- Provided advocacy support while maintaining boundaries.
Correctional Officer
Wyatt Detention Facility
Central Falls
09.2009 - 10.2012
- Maintained accurate, up-to-date logs.
- Conducted major counts.
- Provided transportation for inmates utilizing black box restraints.
- Responded to emergencies.
- Enforced rules and regulations.
- Inspected the facilities, checked cells, and other areas of the institution for unsanitary conditions, contraband, fire hazards, and any evidence of infractions of rules.
- Conducted routine random searches (pat-down searches, full body strip searches, cell searches).
- Supervised a housing unit of 70 detainees.
Education
Firearm Training -
Wyatt Detention/ Massachusetts Department of Corrections
01-2025
First Aid and CPR/AED -
01-2024
Associate Degree - Criminal Justice
C.C.RI
Lincoln, RI01-2008
High School Diploma -
N.Prov. High School
North Providence, RI01-2005
Skills
- Security enforcement
- Crisis management strategies
- Risk assessment
- Surveillance techniques
- Investigation techniques
- Investigation methodologies
- Data analysis techniques
- Team leadership and collaboration
- Time management and multitasking
- Situational awareness
- Conflict negotiation
- Communication skills
Additional Information
I am a dedicated and hard working individual who has an ambition to succeed in any given environment. I love to learn and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
Timeline
Lieutenant Southern Sector
Office of Investigative Services/MADOC
11.2025 - Current
Lieutenant/Inner Perimeter Security Commander
Massachusetts Department of Corrections- Treatment Center
06.2022 - Current
Sergeant
Massachusetts Department of Corrections-Old Colony/Cedar Junction
08.2019 - 06.2022
Correctional Officer
Massachusetts Department of Corrections-Framingham/Norfolk
11.2013 - 08.2019
Youth Service Worker
Department of Youth Services
10.2012 - 11.2013
Correctional Officer
Wyatt Detention Facility
09.2009 - 10.2012
Firearm Training -
Wyatt Detention/ Massachusetts Department of Corrections
First Aid and CPR/AED -
Associate Degree - Criminal Justice
C.C.RI
High School Diploma -
N.Prov. High School