Mary Salem
Troy,MI
Overview
7
7
years of professional experience
Work History
Cashier
Tractor Supply
Whitmore Lake, MI
03.2023 - Current
- Operated cash register or POS system
- Helped customers find specific products, answered questions and offered product advice
- Upsold customers to meet our monthly sales plan
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
ARC Receptionist
Concordia University
Ann Arbor, MI
09.2023 - 12.2023
- Helped students schedule tutoring sessions
- Greeted visitors and provided them with assistance.
- Made sure room was clean and restocked for the next day
- Proctored exams
Elementary Coordinator
Woodside Bible Church
Troy, MI
05.2021 - 10.2023
- Collaborated with various departments to support and set up programs, lessons and student activities for Sunday mornings and elementary related activities
- Gave helpful instructions to help mentor Sunday school teachers to improve leadership and teaching effectiveness
- Discussed with parents and staff about policies and student behavior or learning problems
- Promoted from Coordinator to Director in less than a year at Woodside
Sales Representative
Cutco Cutlery
Troy, MI
01.2023 - 03.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve selling
- Researched competitors' products, prices, and sales techniques
- Spearheaded opportunities for cross-selling additional products and services
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
Customer Experience Worker
Emagine Theaters
Rochester Hills
08.2017 - 11.2022
- Department Lead (Lead out crew members in their duties) concessions, ticket booths, ushers, auditorium monitors
- Planner for setting up party rooms and hosting the parties
- Cleaned and ushered theatres
- Met customer experience goals at concessions
- Sold tickets at ticket booths
- Managed Front Desk as a customer first specialist
- Increased profit margins by upselling products
- Top seller at Emagine Theatre in 2018 for their Christmas program, Breaking and Entering. Emagine panthers with Mojo in the Morning to help do a Christmas give away to families in need
Pool Server
Forest Lake Country Club
Bloomfield Hills, MI
05.2017 - 08.2019
- Served Food and beverages by the pool
- Help host big events the Country Club would host
- Provided friendly and courteous service to customers at all times
Education
Bachelor of Science - General Business
Concordia University Ann Arbor
12.2023
Associate of Arts -
Oakland Community College
12.2021
General Studies -
Oakland Community College
12.2021
Skills
- Relationship Building
- Customer Service
- Cash Register Operations
- Leadership
- Strategic Thinking
- Customer Experience
- Time Management
- Quick learner
- Product and Service Knowledge
- Sales Expertise
Volunteer and Activities
- Camp Consoler at my church (FLIP Camp and Camp Woodside)
- Coached Upward (basketball team at my church)
- Lead a small group and worship on Sunday mornings for elementary kids
- Member of the Honor Society
- Gone on many mission trips over the past years with my church. Local and out of state. (South Dakota, California, Texas)
Accomplishments
- Took specific college courses such as; Business Policy and Ethics, Project Management, Human Resource Management, Management Information System, Public Relations, and Principles of Management
- Completed an internship at Woodside Bible Church over the summer with the Kids Ministry. This gave the experience of with working with multiple volunteers, kids and their parents.
- Put in-charge of a preschool summer bible camp that ran for one week, as a summer intern. This included; finding volunteers, coming up with curriculum, and getting all supplies for the week
- Experienced with using Microsoft Office, Word, Powerpoint, and Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
ARC Receptionist
Concordia University
09.2023 - 12.2023
Cashier
Tractor Supply
03.2023 - Current
Sales Representative
Cutco Cutlery
01.2023 - 03.2023
Elementary Coordinator
Woodside Bible Church
05.2021 - 10.2023
Customer Experience Worker
Emagine Theaters
08.2017 - 11.2022
Pool Server
Forest Lake Country Club
05.2017 - 08.2019
Bachelor of Science - General Business
Concordia University Ann Arbor
Associate of Arts -
Oakland Community College
General Studies -
Oakland Community College