Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Mary Sallee

Thornton,Colorado

Summary

Recreation Supervisor/Guest Service Specialist is, seeking position to fully utilize experience. Experience includes high level of guest services, communication, and ambassador to community, guests, and staff. Dedicated, passionate, accountable, and ready to build team and support staff.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Recreation Supervisor

City of Thornton
05.2021 - Current
  • Daily opens building, prepares daily schedules, checks building for safety and cleanliness
  • Has team set up multipurpose rooms as needed
  • Prepares staff, distributes start up bags, tends to office administrative needs, trains and mentors new staff
  • Daily walk arounds , guest interaction , assisting to all needs of
  • Staff, guests and concerns for the day.

Guest Services Specialist

City Of Thornton
05.2018 - Current
  • Performs front desk services and operations at the city, Recreation, Center providing excellent customer service, including, as applicable, interacting with customers to answer questions and resolve problems, directing customers to proper locations, providing information, scheduling rooms, making reservations, checking equipment in and out, and assisting the public in general

Customer Service Representative

Brighton
06.2014 - 08.2018
  • First point of contact for the Recreation Center and Brighton Oasis
  • Support staff, managers train and new hires
  • Oversee building during Room Rentals
  • Assist in room set ups
  • Check in customers using account software
  • Cash accountability for point of sale, registrations and reconciliation of all monies
  • Assist on special events team for facilitating community events.

Guest Relations Specialist

City of Northglenn Recreation Center Northglenn
02.2000 - 10.2012
  • First point of contact in the city recreation center, providing recreation and cultural information in person, on phone, and or email
  • Cash accountability for point of sale as well as registrations and daily reconciliation's of all monies
  • Assisted customers as needed with programs, registrations, room locations, and facility and pavilion rentals
  • I was also responsible for training new staff.

Education

High School Diploma -

Front Range Community College
Westminster, Iver, Ranum, Zuni, CO

Skills

  • High level Guest Services
  • Communication
  • Ambassador
  • Credibility
  • Reliable
  • Loyalty
  • Flexible
  • Business Practices
  • Office Support
  • Difficult Issues experience
  • EMS Support
  • Team Player

Certification

  • CPR Training - April 2021

Timeline

Recreation Supervisor

City of Thornton
05.2021 - Current

Guest Services Specialist

City Of Thornton
05.2018 - Current

Customer Service Representative

Brighton
06.2014 - 08.2018

Guest Relations Specialist

City of Northglenn Recreation Center Northglenn
02.2000 - 10.2012

High School Diploma -

Front Range Community College
Mary Sallee