Mary Scarlett
Anchorage,AK
Summary
Superior Import Agent directs and manages import activities to maintain compliance with regulatory requirements. Supervises logistics and establishes and maintains working relationships with freight forwarders and carriers to facilitate and streamline processes. Demonstrated knowledge of freight contracts with strong cross-functional leadership skills. Experienced as a Warehouse Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Import Agent/Warehouse Associate
Commodity Forwarders Inc.
05.2009 - Current
- Responded to customer and internal requests and notices about rates and documentation requirements to support import regulations.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Operated cargo handling equipment such as forklifts. pallet jacks ( manual and electric) to facilitate safe and quick loading and unloading of cargo.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Implemented and maintained security protocols to safeguard cargo shipments.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Liaised with customers provide status updates and explain cargo shipment delays.
- Updated clients on cargo statuses by closely monitoring receipt and tracking processes.
- Created and transmitted accurate documentation to agencies for import activities.
- Liaised with warehouse department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
- Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
Education
High School Diploma -
Clinton High School
Clinton, OK05.1981
Skills
- Inbound Cargo Logistics
- Supply Chain Management
- Freight Consolidation
- Freight Forwarding
- Transportation Planning
- Warehouse Management
- Customer Service
- Shipping Coordination
- Cargo Loading
- Cargo Unloading
- Pickup Arrangements
- Document Preparation
Timeline
Import Agent/Warehouse Associate
Commodity Forwarders Inc.
05.2009 - Current
High School Diploma -
Clinton High School
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