Mary Scheindl
San Diego,CA
Summary
Dynamic and results-oriented professional with experience in event coordination, management, customer service, and sales.
Career Flight Attendant recognized for outstanding customer service and optimistic attitude. Demonstrated proficiency in creative thinking and relationship building, significantly improving event outcomes and passenger experiences. Skilled in efficient time management and guest satisfaction.
Overview
10
10
years of professional experience
Work History
Event Coordinator
Queenstown Public House
San Diego
10.2024 - Current
- Conferred with customers to gather event requirements and explore opportunities.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Liaised with clients to understand their vision and requirements, customizing events to meet their specific needs.
- Designed contracts, collected fees, and booked venues for events.
Bartender/Shift Manager
Queenstown Public House
San Diego, CA
05.2017 - Current
- Created signature beverages to increase revenue and patron loyalty.
- Developed and implemented bartender training programs, policies and procedures.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Flight Attendant
Compass Airlines, Virgin America, Alaska Airlines
LAX, SAN, CA
01.2015 - 08.2023
- Followed safety, passenger, and supply pre-flight checklists.
- Directed junior team members in proper duties and company regulations.
- Anticipated needs of passengers to enhance comfort and promote an enjoyable flight.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Education
Airline Travel Specialist - Aviation
International Air and Hospitality Academy
Vancouver10-2014
GED -
Homeschool
Colton, OR05.2011
Skills
- Medical intervention
- Flight safety
- Passenger service
- Sales and marketing
- Event planning
- Problem solving
- Creative thinking
- Safety oversight
- Efficient time management skills
- Delegating assignments and tasks
- Relationship building
- Strong verbal and communication skills
Timeline
Event Coordinator
Queenstown Public House
10.2024 - Current
Bartender/Shift Manager
Queenstown Public House
05.2017 - Current
Flight Attendant
Compass Airlines, Virgin America, Alaska Airlines
01.2015 - 08.2023
GED -
Homeschool
Airline Travel Specialist - Aviation
International Air and Hospitality Academy
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