Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mary Sealey

Lexington,MA

Summary

Proud customer service professional with experience at the front of the store, excelling in cash handling and customer service. Proven track record of enhancing customer satisfaction and quality teamwork, while effectively managing staff training and operational processes. Committed to creating a welcoming environment that drives repeat business and reduces complaints.

Overview

2026
2026
years of professional experience

Work History

Cashier Supervisor

Neillio's Gourmet Kitchen
  • Manage cash transactions and processe voids efficiently.
  • Build positive relationships with customers to increase repeat business.
  • Maintain a safe working environment, ensuring that all employees follow company policies and regulations at all times.
  • Improve customer satisfaction by efficiently handling cash transactions and addressing customer concerns.

Customer Service Manager

Neillio's Gourmet Kitchen
10.2021 - Current
  • Enhance customer experiences through effective greeting.
  • Assist customers in resolving their questions.
  • Deliver swift service to enhance customer satisfaction.
  • Take ownership of customer issues and followed problems through to resolution.
  • Manage team of customer service representatives, providing a positive work environment focused on teamwork and collaboration.
  • Reduce customer complaints, proactively addressing issues and implementing effective solutions.

Manager

Comella’s Restaurants
11.2012 - 09.2017

Created a welcoming environment to attract customers.

Processed bank deposits with accuracy.

Managed recruitment and training processes for new hires.

Managed store's ordering process.

Established organized schedules

Education

High School Diploma -

Belmont High School
Belmont, MA
06.2016

Skills

  • Cash register maintenance
  • Cash handling expertise
  • Bank deposit preparation
  • Customer service
  • Cash handling and management
  • Store opening and closing
  • Staff training
  • Punctual and reliable
  • Attention to detail

Additional Information

I’m happy working with people. I enjoy interacting with customers and being their go to person. Working in the food industry has been an amazing experience. I’m proud of my skills learned in the customer service, managing and supervision of cash handling. I’m in search towards a new work environment. I look forward to applying my skills as I’m considered a valuable part of the team.

Timeline

Customer Service Manager

Neillio's Gourmet Kitchen
10.2021 - Current

Manager

Comella’s Restaurants
11.2012 - 09.2017

Cashier Supervisor

Neillio's Gourmet Kitchen

High School Diploma -

Belmont High School